Very professional and service was completed quickly
3/6/2020
Charley G. VERIFIED CUSTOMER
Very helpful and fast! Thank you
3/6/2020
Linda W. VERIFIED CUSTOMER
Pleased with your service. Linda W
3/5/2020
Ralph H. VERIFIED CUSTOMER
Very knowledgable and efficient. I loved the waiting room with refreshments. Thank you very much.
3/5/2020
Alphonzo M. VERIFIED CUSTOMER
My appointment was at 9:00 and after waiting 3 hours found they were just starting on the repairs. I had to make a second trip just to pick up my car since I had a doctors appointment. I thought after waiting hours it would be finished soon but not the case. I live over 30 miles away in Jacksonville so that is some distance to make multiple trips for repairs.
3/5/2020
Hamp S. VERIFIED CUSTOMER
I was a walk in for an oil change! I was in and out in less than one hour!!!!! When I got there, the bay was completely full!
3/5/2020
Charles B. VERIFIED CUSTOMER
Seth Evans always goes the extra mile
3/5/2020
Charles D. VERIFIED CUSTOMER
Always the best service that Everett ,, Dillion was fantastic
3/5/2020
Nathan G. VERIFIED CUSTOMER
Excellent
3/5/2020
Donnie F. VERIFIED CUSTOMER
I made my appt.about 3 weeks ago and address the problem i I was having , I expected it to get done,if you call no answer, text no response then you go find them my phone was in my purse due to the high traffic I didn’t hear it , so we patiently waited until my husband got to ask after 3 hours .So I’m totally dis satisfied ,but I won’t sit that long again.When you a appt if someone had listened to us we should have it DONE!!!
3/5/2020
John R. VERIFIED CUSTOMER
Always very good and professional!
3/5/2020
Dottie G. VERIFIED CUSTOMER
Excellent service. We don’t want to go anywhere else. You have the best customer service we’ve ever had at a dealership. Thank you so much!!!
3/5/2020
Derek C. VERIFIED CUSTOMER
Corey was very professional and super helpful!
3/5/2020
Julie S. VERIFIED CUSTOMER
The service was really good. Thank you
3/5/2020
Kevin S. VERIFIED CUSTOMER
Air filter covers and weather stripping was loose on the Mercedes. It was not snapped in place properly
3/5/2020
James F. VERIFIED CUSTOMER
He said he would take care of me when I pulled up and he did
3/5/2020
Charline S. VERIFIED CUSTOMER
The jury is still out on the total service provided. If everything still works when it’s time for my next service then I’ll be completely pleased with my service.
It’s so hard to get good service from any dealer.
I’m looking looking for a service dept I can depend on. Time will tell if we’re a good fit.
So far it’s been good and I appreciate that.
Thanks for asking
3/5/2020
Frederick S. VERIFIED CUSTOMER
The issue seems to be corrected. Cost was acceptable, completed in a timely manner.
3/5/2020
Robby J. VERIFIED CUSTOMER
They didn't do anything to my mirror or front collision light? They blamed it on the windshield which is completely false. The person checking me in didn’t listen or take what I said seriously. My service front camera light is still on. Was told the brake repair would take about an hour and a half, but it took over 3 hours, so I was late for work. I sent two texts for an update with no response. Now I get a survey text, which I will also send to Google. While waiting I was considering buying the new AT4- but that’s not gonna happen.
Horrible