By far the worst experience. I was told to write down on an envelope what I needed done when I asked for help. To go find the box and envelope. I waited five hours, didn't get an update nor the work done I requested, or a copy of the inspection. Unacceptable.
6/3/2020
Sharon Z. VERIFIED CUSTOMER
Don’t respect appointments and people time
6/3/2020
Mariela T. VERIFIED CUSTOMER
It wasn’t like my normal drop off today getting my oil change but, due to all the circumstances It’s totally acceptable, but David did a really GREAT job at making me feel Secure about leaving my car. Which I never do. But it was done in a timely manner.
6/3/2020
Edcon A. VERIFIED CUSTOMER
They are professionals and the service is good. Thank you to David for calling me in advance to warn me about the protestors and advising that I do not pick up my car until later.
6/3/2020
Kelly K. VERIFIED CUSTOMER
He provideds excellent service very helpful I cant think of anything that needs improvement
5/31/2020
Alma U. VERIFIED CUSTOMER
I love my Fontana Nissan?, the staff are always so professional and nice.
5/31/2020
Joseph V. VERIFIED CUSTOMER
Service was outstanding as usual. Lily was very helpful especially when I had to call back with a question. She was able to walk me through setting some options I needed. It's nice to have someone to trust on your side. She's been there for all my service visits, thank you.
5/31/2020
Roberta M. VERIFIED CUSTOMER
Dont even worry about it. I purchased the 3 oil changes package with the intent of having the tires rotated and did not get all that was communicated to me when was purchased so chalk it up to a learning experience. Then she wanted me to purchase 800 dollars worth of service and could not even bend for a 29.00 tire rotation. Also 6 hours for an oil change that was supposed to be all? Really? Forget you guys
5/31/2020
Enrique E. VERIFIED CUSTOMER
Good
5/31/2020
George N. VERIFIED CUSTOMER
Thanks!
5/30/2020
Todd B. VERIFIED CUSTOMER
Thanks, sorry I was a pain
A+
5/30/2020
Nelson C. VERIFIED CUSTOMER
only I can say that was a extremely good
and excellent service
5/30/2020
Carole S. VERIFIED CUSTOMER
Thank you for the same day service, despite having a skeleton crew. Our car feels zippier than ever and looks almost brand new,inside and out. Wasn't expecting that perk, so it came as a delightful surprise. Ty for your professional service and maintaining high standards in these highly weird times.
5/30/2020
Apolonia G. VERIFIED CUSTOMER
I don't know what to add but Lily is so helpful,cheerful, and honest. I like her better then the guys. She also explains what is needed and maybe wait for another day. I give her a 20 out of 10
5/30/2020
Michelle G. VERIFIED CUSTOMER
Thank you David
5/30/2020
Jose T. VERIFIED CUSTOMER
Very professional and helpful
5/30/2020
Sabrina H. VERIFIED CUSTOMER
Made everything very Easy and Quick ! Thanks
5/29/2020
Juvenal J. VERIFIED CUSTOMER
He was great about keeping me up to date on my vehicle’s repairs. Thank you, Juan!
5/29/2020
Omar H. VERIFIED CUSTOMER
Oil change appointment was for 9:20. Arrived at 9:15. Drove off at 11:40. 140 minutes for an oil change is way to long.
5/28/2020
Janet H. VERIFIED CUSTOMER
He always try's to give me updated with info when my car is being serviced.