Herman offered great customer service! He was great in communicating information and updates with my vehicle.
5/22/2020
Debra B. VERIFIED CUSTOMER
Juan was very patient in answering all our questions and professional at all times. He is an asset to your dealership.
5/22/2020
Richard C. VERIFIED CUSTOMER
I had both of my rogues serviced today...always fast, easy and a pleasure doing business with Fontana Nissan! Thank you
5/22/2020
Glenda O. VERIFIED CUSTOMER
Glad to see that Herman wore a face mask and gloves!! I noticed he was one of the few employees that was taking precautions. Thank you Herman.
5/21/2020
Mike H. VERIFIED CUSTOMER
Herman is a Rock Star, thanks Fontana Nissan!
5/21/2020
Carolyn W. VERIFIED CUSTOMER
David has a great attitude and offers a positive customer service experience. He kept me informed of the repairs I went in for and provided me with details on the services I needed to address.
5/21/2020
Benny J. VERIFIED CUSTOMER
I was disappointed Uber ride was not available.
5/20/2020
Janet H. VERIFIED CUSTOMER
The whole idea of an appointment is to have your car serviced . I was told 2 hours ok done in two hours. At 2 hours I went out to see if my car was done, it hadn't even been put in yet. It was in the parking lot. I was then told it would be 15 min( well it was 25) I even told them no wash just to get it out sooner.i have brought my car in just off the street and had better service. I understand " understaffed" dont promise a certain time. Or TALK to the client and tell them your running late, just communicate, dont leave people waiting. Be of service and treat client with truth.
5/20/2020
Danny M. VERIFIED CUSTOMER
Dave in the service department was very helpful and I truly appreciate him making everything work out right with my satisfaction and car service needs as a new customer you guys are number one thank you so much ????????
5/20/2020
TERESITA D. VERIFIED CUSTOMER
It's nice tnx
5/19/2020
Orlando G. VERIFIED CUSTOMER
As soon as I drove out of lot the check tire pressure came on for two passenger side tires. I thought you checked tire pressure and added air if needed. Needless to say when I brought car in it didn't have the low pressure warning on. I guess you guys stopped washing cars after also.
5/18/2020
MONTES R. VERIFIED CUSTOMER
I am very happy with this time got everything done fast and they wash my car is nice to take the car for service and pick up a clean car thanks
5/17/2020
Zahada S. VERIFIED CUSTOMER
Herman was great. He kept me informed of my vehicle's status, and the price was great
5/17/2020
Xavier C. VERIFIED CUSTOMER
I understand that Saturday is a busy service day, however I don’t understand how I took my car in for an oil change and it took 5 hours to be serviced. I feel like something needs to change because that is unacceptable.
5/17/2020
MIKE C. VERIFIED CUSTOMER
You didn’t fix it the light came back on waste of money
5/17/2020
Bryan H. VERIFIED CUSTOMER
David was great. He help and answered all my questions that I had.
5/17/2020
Alan W. VERIFIED CUSTOMER
Lily was great! Helped get me in and out quickly and safely! She honored a discount from a flyer I received pre-covid that has just expired. Super helpful!
5/17/2020
William M. VERIFIED CUSTOMER
I was sent a link to approve or decline recommended services. After approving them and submitting I assumed that my car was getting worked on. The next day I requested status via text but got no reply. The next day I got a text asking what my decisions are on the recommended services. I called right away and was told my car had not been worked on. Basically my car was sitting at Nissan for 2 days with no work done.