Took all day from 10am-3:30pm to get my car back and i had an appointment only needed an oil change
6/16/2020
Javier E. VERIFIED CUSTOMER
We appreciate your quality service render to us for the recall of air bag in our Nissan. Thanks Javier and Rosa Escoto
6/16/2020
Rochelle W. VERIFIED CUSTOMER
Juan did a fantastic job on my car. There were issues and Juan came in and took care of it.
6/16/2020
Rhonda W. VERIFIED CUSTOMER
Thank you for your service
6/16/2020
Rose N. VERIFIED CUSTOMER
It took a long time to realese my truck and they didn't gave a complete information, he told me that the system was down, at the moment, so I guess that was part of the problem, I hope next time my experience is different, first time am disappointed at this dealership.
6/15/2020
David T. VERIFIED CUSTOMER
Thank you for your honesty, you delivered the quality service that
A superior business should give its consumers, it takes a fine
management team to establish the leadership that is passed
on to its employees so that they can provide the quality service
I received. No matter what vehicle you sell at Fontana Nissan
That vehicle is a representation of your business, quality, service
and integrity, my service rep was there for me, thank you.
6/15/2020
Olga G. VERIFIED CUSTOMER
I want to thank Lily and the mechanic who serviced my car, great job I am satisfied.
6/15/2020
Manuel C. VERIFIED CUSTOMER
Very good customer service.
Explain very good all the problems
And the way to get it fix
6/14/2020
Jose C. VERIFIED CUSTOMER
Great job
6/14/2020
Edmund M. VERIFIED CUSTOMER
Great Job Herman and keeping me updated and knowing my name when I walk through the door
6/14/2020
Barry T. VERIFIED CUSTOMER
Excellent service.. Timely follow up. Felt I was attended to with my needs from start to finish. Thank you.
6/14/2020
Eunice R. VERIFIED CUSTOMER
He did that is fine. I’m happy that I got my car back clean.
My issue is that the letter I received stated it would take 1 hour. When I arrived, I was told it would take 2 1/2 hours. It kind of ruined my day. If I would have known in the 1st place, I would of made arrangements to get a ride. I couldn’t find a family member to help me out last minute.
6/14/2020
Jennifer F. VERIFIED CUSTOMER
They were supposed to fix my ABS and they didn’t. When I asked about it he said, “Well, didn’t you read the paperwork?” He is always condescending and provides poor service! I really never want to deal with him again.
6/14/2020
Herald C. VERIFIED CUSTOMER
Herman is top-notch. I appeciate his dedication to great customer service. Because I know I will get great service I purchase another car from Fontana Nissan.
6/14/2020
MARIA M. VERIFIED CUSTOMER
Herman was amazing best customer service I’ve seen in a long time.
6/14/2020
Gloria S. VERIFIED CUSTOMER
Job well done on my car .
6/14/2020
SHARMAIN H. VERIFIED CUSTOMER
Juan was VERY thorough, and polite! The service was quick and sweet.
6/13/2020
Gloria V. VERIFIED CUSTOMER
Job well done !
Thank you Lily
6/13/2020
Cristina C. VERIFIED CUSTOMER
Service was horrible today. Waiting 3hrs and half. She didn’t took not enough one minute of her to give a feed back on my car. She didn’t even walk me out to my car. Didn’t ask customer if they have any questions on today visit. On the passenger seat was left dirty. They should at least tell the customer the reason why the passenger was left dirty. Really bad services.It my first time buying a car in ur dealer having service done in ur dealer but with this experience not coming back.
6/12/2020
Kenneth V. VERIFIED CUSTOMER
Lily showed excellent service from beginning to end.