Drew was super helpful and got me in and out quickly to fit my schedule. They fixed the issue and helped show me how a few things worked. ????
Thanks again,
Lorraine
7/26/2021
Suzana U. VERIFIED CUSTOMER
Thanks for the great service provided by Victor silva. Amazing customer service.. I really appreciate the great service.
7/26/2021
Aiden B. VERIFIED CUSTOMER
I was charged almost $900 for a gear assembly and labor. I did not receive a new gear assembly so feel ripped off and I’m pissed. Same shifter in the car as before I brought it in
7/26/2021
ANNA H. VERIFIED CUSTOMER
This dealership provided. Excellent Customer Service!
Thank you!
7/26/2021
Debbie L. VERIFIED CUSTOMER
Appreciated how nice and professional that Alfredo was.
7/26/2021
Tania W. VERIFIED CUSTOMER
Bob was very personable and answered all of my concerns with a caring attitude. I truly appreciated his customer service!!!
7/26/2021
James J. VERIFIED CUSTOMER
Done well.
7/25/2021
Randy S. VERIFIED CUSTOMER
Brian was great. The 3 hour oil change is too long but maybe because of the pandemic. Not enough employees in maintenance. Just a lot of salesman standing around.
7/25/2021
Gary B. VERIFIED CUSTOMER
Thank you
7/25/2021
Hal F. VERIFIED CUSTOMER
Devin is very knowledgeable, very personable, and provided excellent service for both my vehicles. He is a tribute to your company.
7/25/2021
Jeanne C. VERIFIED CUSTOMER
Isaac is fantastic. He is personable, knowledgeable & timely. He is 100% the reason I will continue to be a Lexus Mission Viejo customer.
7/25/2021
Jerome S. VERIFIED CUSTOMER
Very good job thank you
7/25/2021
Maha M. VERIFIED CUSTOMER
Isaac is such a great help. He always takes the time to explain the service to me and always accommodating :)
7/25/2021
DOUG T. VERIFIED CUSTOMER
Excellent service and great staff.
7/25/2021
Richard K. VERIFIED CUSTOMER
Carlos was energetic and very detailed in what was to be serviced. It was a very satisfying experience.
7/25/2021
Katrina S. VERIFIED CUSTOMER
I dropped my truck off and he was really good at keeping posted on when my truck was done. He's always very kind and dedicated to his customers
7/25/2021
Everett W. VERIFIED CUSTOMER
Cesar himself does a great job. But the runners who run the vehicles back-and-forth from the oil change may need to be reminded not to mess with personal settings of the customers cars. For the 20 yard drive they don’t need to be changing radio stations that’s unacceptable in my opinion