All personnel were very professional and knowledgeable
7/31/2021
Daniel Vii,. VERIFIED CUSTOMER
I will watch for the survey.
7/31/2021
Marylin F. VERIFIED CUSTOMER
The service experience was great, I made the appointment online i was checked in as soon as I got to the dealership and Brian did a great job of explaining the service that was need for the miles on my car, and the past service that was recommended, when my car was ready he went over all the details of the service before checking me out and then he walked me to my car.
Exceptional service!
7/31/2021
Cory B. VERIFIED CUSTOMER
Could not figure out the problem with my truck after having it all day.
7/31/2021
Dellita K. VERIFIED CUSTOMER
Evan Frykman treats us like we are family. He’s so committed to his job and the Lexus customer base.
7/31/2021
Raisa G. VERIFIED CUSTOMER
Brian Guillen was very helpful and knowledgeable . Good job .
7/31/2021
JAMES T. VERIFIED CUSTOMER
Daven is an excellent representative of your company. I would purchase a Lexus because of him.
7/31/2021
William Y. VERIFIED CUSTOMER
Great service as always
7/31/2021
GARY W. VERIFIED CUSTOMER
Thank you scott
7/31/2021
Laura G. VERIFIED CUSTOMER
Thanks
7/31/2021
Nancy S. VERIFIED CUSTOMER
Great customer service!!
7/31/2021
Jean B. VERIFIED CUSTOMER
Isaac is a 100% customer-focused, extremely attentive, extremely friendly. Among the several customer service people who have taken care of my car maintenance since the fall of 2006, he is at the top.
7/31/2021
Sherry B. VERIFIED CUSTOMER
Matthew did a great job!!
7/31/2021
Odilon M. VERIFIED CUSTOMER
Verry friendly
7/31/2021
Shawn M. VERIFIED CUSTOMER
Excellent service from Jesus.
7/31/2021
William L. VERIFIED CUSTOMER
Great customer service
7/31/2021
Kenneth W. VERIFIED CUSTOMER
It was great
7/31/2021
Sergio V. VERIFIED CUSTOMER
Jorge was really helpful on my vehicle needs and what I came in for he also told whAt other services are coming up as well
7/31/2021
Albert D. VERIFIED CUSTOMER
I came in for an oil change with tire rotation and an issue with a covering under my car that is hanging down. I was told not to worry about the dangling covering and it was nothing to worry about, when it was obviously an issue for me. All this salesperson did was try and sell me more things that didn’t need to be addressed. Telling me that next time I would need 4 new tires. Née tires at 25,000 miles that’s not true . And I had my brakes looked at at another location and there was no issue with my brake fluid. I will not bring my car back for service and what good is a warranty when a simple plastic holder is needed to hold the dangling cover underneath my car.
7/31/2021
Barbara P. VERIFIED CUSTOMER
Excellent service from everyone. Feedback from Ronnie was very complete and it was nice to see Ted again.