Service manager was outstanding. I never rate any dealer 10 when it is my first time experience. Plus I had some issues at Lexus Tustin.
8/3/2021
Laurel W. VERIFIED CUSTOMER
Great service… highly recommend this dealership.
8/3/2021
CHANTAL C. VERIFIED CUSTOMER
My experience was outstanding. Thank you for the service.
8/3/2021
Eric S. VERIFIED CUSTOMER
Rachel was awesome.
8/3/2021
Forrest N. VERIFIED CUSTOMER
Yes! Great, outstanding, efficient service and excellent, helpful people.
RGD was wonderful and professional too!
Thank you!
Laura & Forrest N
8/3/2021
RICH M. VERIFIED CUSTOMER
John was awesome to work with. He was very professional, honest and great to talk to. Service time was way ahead of the time estimated.
8/3/2021
TRACEY G. VERIFIED CUSTOMER
I will definitely give a great review!
8/3/2021
Nerexda S. VERIFIED CUSTOMER
Ivan was really professional, updated me on the starus of my vehicle, and showed me the part that was fixed.
8/3/2021
ANNAMARIE Q. VERIFIED CUSTOMER
Brian as always was exceptional. He went above and beyond trying to locate my ongoing issue with my front right tire. He’s an exceptional employee along with being very kind and considerate. He’s a good employee to keep working for your company.
Thank you again Brian.
Annamarie ????
8/3/2021
Phonesavanh S. VERIFIED CUSTOMER
Tim Rau made today’s experience better. Last visit was horrible & I hesitated to go back. Glad I gave Mission Viejo Lexus another try.
8/3/2021
DIANE M. VERIFIED CUSTOMER
It is always a pleasure working with Jaime Nava.
8/3/2021
Melinda L. VERIFIED CUSTOMER
Quick efficient service
8/3/2021
Victor L. VERIFIED CUSTOMER
Very professional as far as the handling of the servicing on my vehicle car was done on time excellent follow up thank you for the quality of service offered through your dealership
8/3/2021
Dan B. VERIFIED CUSTOMER
John was very prompt in addressing my problem, and wait time was very reasonable as I did not have a pre-scheduled appointment
8/3/2021
KATHLEEN B. VERIFIED CUSTOMER
Everything went very smoothly today.
8/3/2021
Brian K. VERIFIED CUSTOMER
I was told that I would get a call within 3-4 hours, I had to call after 6 hours to get an update.
8/3/2021
Sam H. VERIFIED CUSTOMER
The appointment was messed up. I have received an email to schedule me at 7:00am, so I went, and was told they can’t find my appointment. The gentleman was very nice, he did the job anyway. Then after The job was done, I got another call from a lady to remind me why I didn’t show up at 7:00 today? Actually I have my car checked and washes, and was on my way home. This isn’t a Lexus quality of service. I used to have Toyota, and they did a much better job (they even served bagel with cream cheese ????
Sam
8/3/2021
Cesar G. VERIFIED CUSTOMER
Excellent service excellent staff. Thank you very much
8/3/2021
JACKIE C. VERIFIED CUSTOMER
Good service
8/3/2021
David F. VERIFIED CUSTOMER
Always outstanding service from Pete and the crew.