The experience overall just was not a good one. I was compensated which I did appreciate, and they were very apologetic about the service. One thing I’d like to mention was the my inside and outside of my door and door handle had grease or dirt from the engine all over it.
8/20/2021
Richard R. VERIFIED CUSTOMER
Pete always does a great job!
8/20/2021
James S. VERIFIED CUSTOMER
GM created a nightmare for thousands of Corvette owners with the steering lock problem. This turned out to be a complicated issue that Midway handled with care.
8/19/2021
Ray V. VERIFIED CUSTOMER
Never called about tire issue on my vehicle
8/19/2021
Carolyn A. VERIFIED CUSTOMER
Daniel is great keeps you informed what’s going on with the vehicle while in the shop and let’s you know when it’s ready to pick up
8/19/2021
Dw Real. VERIFIED CUSTOMER
Brian has long been an honest and knowledgable service advisor. He keeps me coming back to Midway. Thanks,
8/19/2021
Alice B. VERIFIED CUSTOMER
Owen was my service advisor. He was very helpful and thorough in explaining the process for dealing with the recall issue. I'll be coming back for future service visits on my Fiat.
8/19/2021
Steiner S. VERIFIED CUSTOMER
Felt like the king of Norway
8/19/2021
ED R. VERIFIED CUSTOMER
An excellent experience with Bradley and all of the service people very confident very confident very quick action the car's not quite up to full speed yet will give it a week and see if it clears itself thank you.
8/19/2021
Alicia H. VERIFIED CUSTOMER
I would like a formal survey. This link only asked me 2 questions that had nothing to do with my service experience. Please provide asap.
8/19/2021
Jalena Jean. VERIFIED CUSTOMER
Jamie was very nice. Gave me detailed information on what he serviced. Will be returning for future services now
8/19/2021
Denny S. VERIFIED CUSTOMER
two days vehicle was not touched
8/19/2021
Connie B. VERIFIED CUSTOMER
Too much run around after repair.
Before repair, all good.
After… hours of nonsense & no one seemed to be able nor interest in helping me. It took hours & a dozen phone calls. No one seemed to be able to help & passed from one person to another, voice mail & no one answering the phone. Hours of this.
Repair also was more than was led to believe it would before repairs were completed.
8/19/2021
HONG L. VERIFIED CUSTOMER
Excellent service
8/19/2021
Dennis T. VERIFIED CUSTOMER
Top drawer!! As usual.
8/19/2021
Veena M. VERIFIED CUSTOMER
Excellent service,everything explained clearly.very informative
Got all the questions answered
8/19/2021
Prakash P. VERIFIED CUSTOMER
I truly bad experience that cost me several thousand $$$ and car is still not fixed. Will be taking my vehicle to an authorized Japanese auto shop to conclude the repairs!
8/19/2021
Yolanda J. VERIFIED CUSTOMER
I’m was extremely satisfied with my experience with Bob Leininger. While filling out the survey, I was trying to complete all the answers but had difficulty submitting it. I tried at least four times. The service I received was prompt, courteous and all my questions were answered.