My service tech jaime was super friendly and helpful.
10/1/2021
Jerry W. VERIFIED CUSTOMER
Thank you for fixing the recall issue on my car.
10/1/2021
Zaneta M. VERIFIED CUSTOMER
Tyler was very, very helpful along with being friendly with a smile on his face. I really enjoyed having Tyler taking care of my car.
10/1/2021
Charlene B. VERIFIED CUSTOMER
Thank you for taking care of my vehicle and making sure I was satisfied!!
10/1/2021
Agnes V. VERIFIED CUSTOMER
Good service. Try
10/1/2021
Keith H. VERIFIED CUSTOMER
Kevin always treats me right!
10/1/2021
Chris M. VERIFIED CUSTOMER
Tyler was seriously amazing! We brought the MERKBUS in so many times over the span of a few weeks and Tyler was always able to get it in quickly to get diagnostics and repairs.
Somehow I always left happy ,even when things ended I costing more and taking longer! Thanks again!
10/1/2021
Joanne W. VERIFIED CUSTOMER
Miguel does an awesome job. You are lucky to have him.
10/1/2021
Dennis K. VERIFIED CUSTOMER
The service tech -Ms. **** was great, a ten!
My disappointment was I spent over $500.00 on repair that took 3 days and
Your Service Department didn’t even do a curtesy wash of my vehicle!!
10/1/2021
George N. VERIFIED CUSTOMER
Ok
10/1/2021
Norma S. VERIFIED CUSTOMER
We appreciate the service and service recommendations we received. Our vehicle is running great and looks brand new after our Zactek treatment. Thank you.
10/1/2021
BRIAN F. VERIFIED CUSTOMER
Jody always does a first class job which is why I continue to trade with Grapevine Ford. She is the consummate professional and always looks for opportunities to improve service to her customers.
10/1/2021
SHASHIKESH S. VERIFIED CUSTOMER
Nothing was fixed, experiencing same problems with the car.
10/1/2021
Matthew M. VERIFIED CUSTOMER
Aaron was great to work with and we enjoyed a great first time experience with the Service department.
Thank you!
10/1/2021
Ronnie W. VERIFIED CUSTOMER
My wife and I both went in for an oil change my wife’s car sits in the parking lot for two hours before they ever got it to the back to change the whole I think that is a little bit ridiculous
10/1/2021
Rose C. VERIFIED CUSTOMER
Heath was fine but the problem I had is still not fixed
10/1/2021
Matt S. VERIFIED CUSTOMER
I appreciate Rachel continuously keeping me updated on my vehicle. She’s very pleasant, thorough, efficient. I will not take my vehicle to Five Star in Lewisville, I will continue to take it to Grapevine Ford. I feel confident in the quality, response, and customer service overall.
10/1/2021
Diane R. VERIFIED CUSTOMER
Too expensive
10/1/2021
JARRIN C. VERIFIED CUSTOMER
Rachel was fantastic and truly went above and beyond. Thank you Rachel!