Miguel always over delivers! He definitely strives to create an excellent customer experience
10/4/2021
KATHI P. VERIFIED CUSTOMER
Very professional and friendly.
10/4/2021
Che P. VERIFIED CUSTOMER
Excellent service!!!
10/4/2021
Vincent O. VERIFIED CUSTOMER
Jesus did an excellent job in making me feel that my car is in good hands and the service provided was great. Thanks
10/3/2021
Susan P. VERIFIED CUSTOMER
Rachel very thorough and attentive
10/3/2021
Don Craig. VERIFIED CUSTOMER
Rachel’s service was as beautiful as she is. A 10!????
10/3/2021
Heather L. VERIFIED CUSTOMER
Very helpful, kind and efficient as always!
10/3/2021
BRIAN C. VERIFIED CUSTOMER
Daven was very helpful and to the time to explain everything to me.
10/3/2021
Debra B. VERIFIED CUSTOMER
Thank you for taking such good care of my car. I feel I can trust Brad with my car for anything it needs.
10/3/2021
Wasim K. VERIFIED CUSTOMER
Quick fast friendly service!
10/3/2021
Judy C. VERIFIED CUSTOMER
????
10/3/2021
Blayne L. VERIFIED CUSTOMER
Years of service by Scott Monge
10/3/2021
Ryan G. VERIFIED CUSTOMER
My concerns have been in detailed emails to Drew the
Service manager and Lexus as a whole. Every repair is escalated and l seems to be dismissed and everyone involved seems to look for a reason to not be covered. Have brought car multiple times on same issues. Lexus corporate and or dealer I feel is targeting myself and or lc500 owners, treating me different then normal population and do not seem to want to repair this car under warranty due to the expensive nature parts or saying “they are all bad like that” I have had the worst experience on my first Lexus
I am afraid to stand up for my rights in fear of being further blackishes or refused service. I have submitted a ticket to Lexus corporate after much patience has ran out. Very disappointed in how I have been made to feel like I am a. Problem and an annoyance for wanting my LC to be right and Lexus brand is not holding up to their reputation overall for me in my first 6 months of ownership. I have also been told I am a lesser owner before I bought it used at 8100 miles as if I am penalized. for not buying it new.
10/3/2021
Deenasteve B. VERIFIED CUSTOMER
Jesus Pineda is super nice! So glad he's my advisor
10/3/2021
Deenasteve B. VERIFIED CUSTOMER
Jesus Pineda is super nice! So glad he's my advisor
10/3/2021
DANIEL P. VERIFIED CUSTOMER
Very nice service
10/3/2021
Enrique S. VERIFIED CUSTOMER
EXTREMELY GREAT SERVICE
10/3/2021
Jollin G. VERIFIED CUSTOMER
Alfredo was great! He explained the full process and set the expectation very well. He was friendly and professional. Awesome service!
10/3/2021
Nathan M. VERIFIED CUSTOMER
Rachel was amazing, I appreciate it her help so much!