Thank you for employing such a knowledgeable, compassionate person who honestly cares about vehicles. I received the best customer service from Chris! He was patient, thorough, and listened patiently to my needs in regards to the 80,000 maintenance. ABOVE AND BEYOND EMPLOYEE! I’m getting my brakes done because of his thoroughness! Thank you
10/27/2021
Robert B. VERIFIED CUSTOMER
Miguel has done a great job. My only issue is that the original quote provided by the parts department did no list labor on several parts, resulting in a higher bill than expected.
10/27/2021
Scott B. VERIFIED CUSTOMER
Chris does a fantastic job of communicating progress and driving to completion.
10/27/2021
Melanie H. VERIFIED CUSTOMER
My lease is up in April
10/27/2021
ERIC V. VERIFIED CUSTOMER
I use the Ford Pass app for monitoring the vehicle and scheduling its maintenance. It works very well with the service your dealership provides. I enjoyed the experience with your service department today.
10/27/2021
Rigo M. VERIFIED CUSTOMER
covered everything i needed made sure my car was in perfect service, awesome customer service
10/27/2021
Pete C. VERIFIED CUSTOMER
We couldn’t be happier and more great full for Bob’s helping us with the situation we were in. He went beyond our expectations in getting my wife back on the road. He even got her to a Doctors appointment she would otherwise have missed while her Nautilus was being repaired. This kind of service is the best we’ve ever experienced with a car dealership. He was very understanding and caring and made things happen. He is a great asset to Grapevine Lincoln. Our sincere Thanks to Bob.
10/26/2021
Maria T. VERIFIED CUSTOMER
Excellent service from Tony. Really satisfied.
10/26/2021
Tom S. VERIFIED CUSTOMER
Eric keeps in regular contact with you through the service process letting you know exactly what needs to be done and what doesn’t at this time. He is the reason we return to Cerritos Nissan Nissan
10/26/2021
IVAN B. VERIFIED CUSTOMER
Hugh has been awesome, and had made taking my vehicle in very painless
10/26/2021
ERIC A. VERIFIED CUSTOMER
Dissatisfy with his services. Never ever want to deal with Tony fears
10/26/2021
Bill W. VERIFIED CUSTOMER
Alfredo was very nice and efficient - I think he represented your company very well
10/26/2021
Joy F. VERIFIED CUSTOMER
Brian was courteous and friendly.
10/26/2021
John S. VERIFIED CUSTOMER
Pretty good service, but fact remains that it took 2 visits and $750 to replace an ABS switch which was not the original problem, and to replace a gas tank cap, which did seem to be the "well known" problem source.
10/26/2021
Jeffrey M. VERIFIED CUSTOMER
Great customer service from Tim, loaner car ready and delivery of my vehicle on time.
10/26/2021
Steven C. VERIFIED CUSTOMER
Excellent service that we've come to expect from Eric and Cerritos Nissan.
10/26/2021
Tracey M. VERIFIED CUSTOMER
Jacob was great! Very professional and nice. Thank you for the great service.
10/26/2021
ARNECIA W. VERIFIED CUSTOMER
The service writer was very personable and explained everything to me
10/26/2021
Barbara T. VERIFIED CUSTOMER
Great service from start to finish very satisfied!