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Real Reviews from VERIFIED CUSTOMERS
Neda G. VERIFIED CUSTOMER
n/a
12/1/2021
Donna R. VERIFIED CUSTOMER
Great service
12/1/2021
Simone R. VERIFIED CUSTOMER
Cesar is the BEST service advisor hands down at Chevy. He is the ONLY person I trust with both my vehicles.
12/1/2021
John S. VERIFIED CUSTOMER
Great services
12/1/2021
Carlos M. VERIFIED CUSTOMER
RGD is so informative and helpful.
12/1/2021
Mary Beth. VERIFIED CUSTOMER
Other Lexus dealerships I have worked with have been much better in coming by to let me know how things were progressing with my car. On both occasions at SCL I have had to go find service personal to check on my car.
12/1/2021
Chirstopher B. VERIFIED CUSTOMER
My service rep was great, but it took 2.5 hours to get an oil change and a car wash after. I was told that it was a busy day with people coming in without an appointment to get their car looked at. If I have an appointment, I should get priority in my opinion. I’ve never had this take more than an hour and a half at other dealerships. Either don’t over-book appointments or prioritize those that have appointments.
12/1/2021
Farie M. VERIFIED CUSTOMER
Thank you!
12/1/2021
John S. VERIFIED CUSTOMER
(Later)
12/1/2021
Esperanza S. VERIFIED CUSTOMER
Eric has excellent customer service
12/1/2021
Barbara I. VERIFIED CUSTOMER
I was charged twice
12/1/2021
Blayne L. VERIFIED CUSTOMER
Scott Monge is the best service advisor ever. I drove in unannounced with a tire pressure problem and he handled immediately with great courtesy.
12/1/2021
Gladys F. VERIFIED CUSTOMER
No estoy satisfecha con los servicios que tienen Urbe mi carro por cambio de aseite y por el problema del volante que está duro y una luz que se prende Y nome resolvieron el problema El problema del volante y la luz que se prende esta igual y estuve 3 horas esperando Luego ago una nueva cita alas 9 y media Y tengo que estar ahí asta las 3 pm o posiblemente asta las6pm Como es posible que no tengan trasporte para yevarlo a uno a la casa ODST un carro para que uno se trasporte Cuando a uno le están vendiendo el vehículo Le ofrecen transportación mientras el carro esta en el taller Ustedes supuestamente son un Diler de prestigio y no loes Porque ay otro taller que si tienen transportación Tienen un mal sevicio
12/1/2021
Carol M. VERIFIED CUSTOMER
Scott was a pleasure to deal with!
12/1/2021
Patricia R. VERIFIED CUSTOMER
Hassan was very informative, efficient and likable. Car was Really clean and seems to be running better than ever. Good service.
12/1/2021
Irma P. VERIFIED CUSTOMER
Me gusto mucho como me atendieron el día de hoy muchas gracias al sr Jaime por sus servicios
12/1/2021
Leo B. VERIFIED CUSTOMER
Always a great service experience with Ronnie Crowe.
12/1/2021
Elizabeth B. VERIFIED CUSTOMER
Jaime Nava is very professional and personable person. He makes it easier to trust in Nissan that much more.
12/1/2021
Louis C. VERIFIED CUSTOMER
More than pleased with my service done today.
12/1/2021
PATRICIA B. VERIFIED CUSTOMER
The service experience was exceptional! Thank you Scott
12/1/2021