Everything went smoothly and Ivann even waited a bit to talk to his higher up to inform me of what was going to happen. Very pleased.
12/3/2021
Sylvia M. VERIFIED CUSTOMER
I love that I can drop off my car the night before. They called promptly (7:05 am) to tell me they had the car. I also liked the text messages. Super easy!
12/3/2021
Timothy S. VERIFIED CUSTOMER
Bob is the reason we buy our vehicles at Grapevine. 4 so far. He takes the time listen and explain. I actually enjoy having my cars serviced. Great guy.
12/3/2021
Phil M. VERIFIED CUSTOMER
Thank you for being a good service provider.
12/3/2021
Les B. VERIFIED CUSTOMER
Jorge was very helpful and had great follow up.
12/3/2021
Terry F. VERIFIED CUSTOMER
Gene was very friendly and kept me informed throughout the entire process.
12/3/2021
Roger S. VERIFIED CUSTOMER
Tayler Jaquess was amazing!
12/3/2021
Shawn A. VERIFIED CUSTOMER
Too much to type. Still waiting for resolution to get a new front license plate ordered through the state. Your sales representative has been so incapable of delivering customer service.
12/3/2021
Michelle B. VERIFIED CUSTOMER
I'm very satisfied with the service of my Lincoln at Grapevine Lincoln.
Mr. Leininger makes sure my vehicle is up-to-date on needed maintenance.
12/3/2021
Robert M. VERIFIED CUSTOMER
Pete is always a pleasure to do business with. Pete is efficient and I trust him.
12/3/2021
Chris M. VERIFIED CUSTOMER
Christopher was great! He listened to my issues and validated them. He went above and beyond to get my oil change and repair done and I couldn’t be more thankful!
12/3/2021
Grace M. VERIFIED CUSTOMER
Good, efficient. Courteous service.
Thanks, Pete and team.
Grace
12/3/2021
Kathy E. VERIFIED CUSTOMER
I’m ok with the service, just disappointed that with my purchase of service contracts at time of vehicle, none of the three will cover the swollen lug nuts on the mustang. 5000.00 worth of contracts should have covered it
12/3/2021
Mayelyn S. VERIFIED CUSTOMER
Great service
12/2/2021
Cory D. VERIFIED CUSTOMER
Heath communicated well throughout the process. He completed all work in about the expected timeframe. Handled all warranty process. Always happy when we spoke and gave great service.
12/2/2021
Deja F. VERIFIED CUSTOMER
Jacob was very helpful
12/2/2021
Madeline D. VERIFIED CUSTOMER
Excellent
12/2/2021
William C. VERIFIED CUSTOMER
RGD did a great job in setting up my service request, providing a timeline of when the service would be done and completed, and providing the loaner car. He kept me informed and promptly let me know when the car was finished; then completed the paperwork so I could move on in a timely manner. Much appreciated.