The car detail service was amazing, it was literally like getting a new car! Just one thing, we were able to schedule the detailing appointment online on Wednesday but apparently that service isn’t available that day, so I had to leave my car another day which I wasn’t planning for. Shouldn’t have been able to schedule if the service wasn’t available. :(
1/1/2022
Alaine O. VERIFIED CUSTOMER
Great staff and excellent service. Thank you and happy new year
1/1/2022
ROBERT L. VERIFIED CUSTOMER
Very efficient service
1/1/2022
Jose R. VERIFIED CUSTOMER
Buen servicio gracias
1/1/2022
Sara R. VERIFIED CUSTOMER
Always great customer service!
1/1/2022
William C. VERIFIED CUSTOMER
Daven is the best !! Very thorough and professional !
1/1/2022
Gregory D. VERIFIED CUSTOMER
Brian provided all the right information regarding my cars problem
1/1/2022
Shawn J. VERIFIED CUSTOMER
Happy with the great service at Lexus MV! Thank you!
1/1/2022
Maria D. VERIFIED CUSTOMER
Great customer service
1/1/2022
Juan G. VERIFIED CUSTOMER
Jaime provided excellent service and made everything as easy as possible.
1/1/2022
Sandra L. VERIFIED CUSTOMER
Great place. Great service.
1/1/2022
Theodore D. VERIFIED CUSTOMER
My vehicle was in your service department due to transmission failure for four days the vehicle is under warranty which I was eligible for loaner vehicle I was told by Brian that it is not available the I had my vehicle towed in but he will call me the next day I never got that call back In fact I’m the one who called Brian he was not at his desk I was told that they will leave him a message the bottom line I never got a call back. The only call I got was a sell person from Nissan asking me to trade in my vehicle for a new Nissan with the pour service you guys have no thank you
1/1/2022
Deborah H. VERIFIED CUSTOMER
The Service Advisor let me know about additional work they noticed needed further work in the future.
1/1/2022
Robert P. VERIFIED CUSTOMER
Looking forward to seeing the value of my automobile.
1/1/2022
Janet L. VERIFIED CUSTOMER
Tony is fantastic! He’s been taking care of me for awhile and is the consummate professional.
I appreciate his service and expertise!
1/1/2022
Juliene C. VERIFIED CUSTOMER
Brian was a very helpful person and was able to provide me the answers I needed in order to know what services my car was going through. Brian was very sweet and took his time to help me out & I appreciate his effort in great customer service. I would highly recommend Cerritos Nissan just because of the wonderful experience I had with Brian Guillen. Thank You!
1/1/2022
Todd M. VERIFIED CUSTOMER
Always great service with Bradley.
1/1/2022
Jose M. VERIFIED CUSTOMER
excellent work
1/1/2022
Leonor I. VERIFIED CUSTOMER
The lack of communication also take to long to get a loaner when the truck is in more than 3 days .I have been your clients for more than 10 years and the service is not good I don't like to complain but this is not what I expected from my dealer
1/1/2022
Jonathan J. VERIFIED CUSTOMER
Gene was absolutely amazing! He updated us regularly and did everything possible to make sure we were taken care of. The day we dropped off our car and had to get a rental he called to make sure our rental pickup went ok! He’s honest and we so appreciated working with him.