Waited an hour for you guys to get it out of Park. I came over to the drive and got it out of park for the guys. Last free oil change and probably take it someplace closer
3/20/2022
Linda S. VERIFIED CUSTOMER
Had my car for a week! No service! My calls were not returned! I will never take my Jeep there for service again! Very disappointed!
3/20/2022
MARY G. VERIFIED CUSTOMER
Anthony is a great service advisor
3/20/2022
Anne C. VERIFIED CUSTOMER
Jacob was a delight to deal with today! He was very friendly, answered all my questions and was so helpful- no pressure.
3/20/2022
Mark T. VERIFIED CUSTOMER
Wonderful customer service
3/20/2022
Tim N. VERIFIED CUSTOMER
Jodie does a great job. Very pleased with her and the entire Grapevine Ford Team
3/20/2022
Margot H. VERIFIED CUSTOMER
Great service ????????
3/20/2022
Marvin F. VERIFIED CUSTOMER
Bob is the best I've had. professional and fine representative of your firm
3/20/2022
JULIE O. VERIFIED CUSTOMER
Best customer service I’ve experienced at a Ford dealership in a long time!
3/20/2022
BOBBY W. VERIFIED CUSTOMER
Alfredo was great.
3/20/2022
Dan W. VERIFIED CUSTOMER
Excellent courteous service
3/20/2022
Gail W. VERIFIED CUSTOMER
Ok will do it
3/20/2022
TIM K. VERIFIED CUSTOMER
Chris was great. But I was disappointed that allowed but it that the lounge was not it's not open and that the car wash did not work otherwise my experience withis experience with service was excellent
3/20/2022
KIMBERLY S. VERIFIED CUSTOMER
Thanks for the great service!!
3/20/2022
DANIEL M. VERIFIED CUSTOMER
Good
3/19/2022
David H. VERIFIED CUSTOMER
The service with John was great. However, the Zactec reminder card with the many discounts for oil, tires, etc. - arrived to my mailbox after the discount offer coupons had already expired by days.
3/19/2022
SUMMER A. VERIFIED CUSTOMER
Kevin was great! He kept me in the loop on what was going on with my vehicle. My experience at the dealership has been up and down, but Keven is at the top of the list when it comes to providing great customer service.
3/19/2022
Robert C. VERIFIED CUSTOMER
Joseph was amazing as a service rep. My dissatisfaction is related to it taking me 2 weeks to get an appointment and then having it take 3 hours to get an oil change. You consumed my entire day for a 30 minutes job!