Berkshire Hathaway Automotive Group

Good job good service

Anthony was a very good service provider. It’s all the very expensive issues that have happened since I purchased the jeep from you last October that I’ve had to have air park fix that have me concerned. I paid about $34,000 for a 2014 jeep that I though was in very good condition. I really think I may have bought a lemon! It’s now back in your shop again for a ck engine light problem that I have already paid you to fix a few months ago. Don Burkhart

Tim in service is the BEST!!! I love coming to this Lexus dealer - always a pleasure!

It was a TERRIBLE experience and no work was done and it cost me $170!!!

John was great. Everything was completed and the timing was just as predicted. I’ll be back!

Always impressed with the quality of employees and pride brand loyalty holds! One day I hope to be a word of mouth influence to ensure Airpark remains a 1st on my list automobile provider for years to come!!!

When I first bought the engine from you guys I told him to flush all fluids and refill them so we had a fresh start I told him several times to do it. He chose not to do it because he thought my wife would be upset about the cost. That's not the point if I tell you to do it and wanted to pay for it since we've had to pay 12 Grand already why didn't you just do it. I will irritated about that whole scenario now I got to spend money I don't have to get all these fluids changed out. He should have done it when the engine was done I don't think it's fair. I brought my car in to get an inspection done hoses need done before hundred dollars that's a lot of money for two hoses and four clamps. Also key fob was supposed to be replaced and done never done you forgot. Have excuses for everything it seems like. I like the guy a lot he's a really decent guy sometimes I think he gets overwhelmed if the customer is telling you to do it aren't you supposed to just do it not in the gate with the price is going to be and so you can't afford it. Couple things that I think he should have honored and the company should pay for now because of the inconvenience is causing me I don't think it's fair at all. Overall the oil change was a plus that's all it was done in 4 weeks. Thank you Aaron Joann

Tim I a very responsible man and offered great service.

Thank you. My car is driving much better! Great job!

I don’t know if my car got damaged there or with the tow truck and I’m still trying to figure it out and see if they could show me the pictures they had before they fixed the car because the battery is close to the bumper and the tire and my bumper is messed it up.

John's focus is always what's best for the customer. An honest man who cares.

Service was great!

Great service. Very professional. Always helpful.

He did a great job and I appreciate him working with me on everything

Pete Roshell always the man, took care of me and am greatful for the service department.

Pete is the best Service Writer that you have on your staff. Pete is honest and caring. He provides the most outstanding service. I feel the best place to get my vehicle serviced is Grapevine Ford by trained Ford Technicians. I do not trust the quick lube places. Thanks to Pete and all the shop folks for a great experience as always.

Jody was awesome. A true asset to your operation.

Pete always does an outstanding job! Best service manager I’ve ever worked with!!

John treats me well.

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