Joseph is a very very knowledgeable person and he love his job, explaining everything we need to know, thanks Joseph and just keep doing your job like that.
7/20/2022
John And. VERIFIED CUSTOMER
Windshield had a crack in it that was not there previously. Will be returning vehicle in morning.
7/20/2022
Connie A. VERIFIED CUSTOMER
Daven is a wonderful service manager. I can’t say enough about him.
7/20/2022
Agustin Jr. VERIFIED CUSTOMER
Was told that they’ll have an answer as to what was wrong by Monday or Tuesday from by service advisor and another service advisor said by Wednesday to Thursday, called to get updates and was basically sent to voice mail both Thursday and Friday, went Friday in person and they said nothing was found wrong with my vehicle, that was not my issue for giving a dissatisfied rating
Cesar Baca is awesome! Very professional and willing to work with you, will explain why and what he tried doing
My problem is with victor morales, there’s been countless of times that I have encounter victor and he is nothing being condescending, making you feel like if it’s not his way then your absolutely wrong, and I get my area of knowledge of cars may be zero to nothing but making me feel like a certain way on top of being stressed out due to me taking in my vehicle in due to a check engine light
Like to me, that’s not right of him I feel he should be more compassionate vs being put down and getting more stuff thrown at you while your stressing over what is going on with the vehicle
7/20/2022
Dominic V. VERIFIED CUSTOMER
Alfredo kept me informed and up to date on vehicle.
7/20/2022
Robert M. VERIFIED CUSTOMER
Aaron is punctual and professional…gave me updates throughout the day
7/20/2022
Grace M. VERIFIED CUSTOMER
Good service
7/19/2022
Derek S. VERIFIED CUSTOMER
I requested some information did not get a response also requested a call from service manager Dragen and have not heard back.
7/19/2022
Kay K. VERIFIED CUSTOMER
Good job
7/19/2022
Rosemary P. VERIFIED CUSTOMER
Hassan is always on the ball.
7/19/2022
Granratana P. VERIFIED CUSTOMER
Cesar does a great job. He is an asset to your organization.
7/19/2022
KRISTIN P. VERIFIED CUSTOMER
All of the Lexus folks have been top notch! Very prompt, friendly and provide helpful information!
7/19/2022
Andrew L. VERIFIED CUSTOMER
Always great service in a timely manner. Brad is very nice and informative.
7/19/2022
Vincent C. VERIFIED CUSTOMER
Highly recommend Hassan for all service needs, exceptional service!
7/19/2022
Steven C. VERIFIED CUSTOMER
Aaron was great. Standing by for the survey.
7/19/2022
Jerry R. VERIFIED CUSTOMER
Good as expected
I’ll be back again and again
Thanks ????.
7/19/2022
Tamara L. VERIFIED CUSTOMER
Once again had a great experience with Edgar. Couldn’t be more happy with the attention and focus Edgar gives throughout the service.