Anthony was positive and did a really good job. I know times are hard and I feel like he was doing the work of many
8/18/2022
Veronica P. VERIFIED CUSTOMER
Antony was very helpful person he’s so nice guy very professional
8/18/2022
Mary C. VERIFIED CUSTOMER
Anthony Gatta deserves a bonus ????????
8/18/2022
Lynn M. VERIFIED CUSTOMER
Yes my service today was great & Richard did an outstanding job with customer service.
8/18/2022
Pauline B. VERIFIED CUSTOMER
I had to return for service the tech that completed my service on my vehicle marked with yellow crayon that I had a screw in my front passenger tire didn't tell service advisor. So I had to return to get it fixed. The service advisor was great. Please make sure all tech go over with their advisor waht needs to be completed or what was completed. My husband was a prior technician at courtesy. Please don't let me down. I don't want to take my srrvice elsewhere.
8/18/2022
Tony Z. VERIFIED CUSTOMER
Service is thorough. Hassan is very professional and courteous.
I realize service theses days is becoming more expensive as the vehicle ages. I appreciate your allowing some negotiation regarding extreme charges for a unique situation.
Tony Z
8/18/2022
Sirima O. VERIFIED CUSTOMER
Ronnie was always willing to work with us
8/18/2022
George M. VERIFIED CUSTOMER
Mr. Small is the primary example of excellence as is the service at Airpark.
It is rare enough these days to be able to count upon the personnel of any business to be professional and reliable. He is a compliment to Airpark and its service department.
8/17/2022
Clyde W. VERIFIED CUSTOMER
Anthonys customer service was very much appreciated during a considerable wait .
8/17/2022
Jae L. VERIFIED CUSTOMER
Excellent service
8/17/2022
MARYAM A. VERIFIED CUSTOMER
Excelent
8/17/2022
Jon B. VERIFIED CUSTOMER
Service was excellent and Davin was great!
8/17/2022
RON T. VERIFIED CUSTOMER
My vehicle was in your shop for an entire week just to get a diagnosis of a problem. I’ll write this off to perhaps a confluence of being understaffed with mechanics during that week (as Alex mentioned) but if that ever happens again, you will lose this customer. If shop scheduling and capacity monitoring processes don’t have adequate contingency thresholds set, you can’t expect to service customers punctually. That erodes customer trust and starts us thinking about getting vehicle service elsewhere.
8/17/2022
Thalia V. VERIFIED CUSTOMER
Yes service was great
8/17/2022
CHUI P. VERIFIED CUSTOMER
Immediately after the technician found out that he could not resolve the problem and had to wait until the next morning to consult with the Lexus technical center in the East Coast, Angelo informed me and arranged for a loaner vehicle so that I could go home. Next day the problem was duely resolved and I was advised my car was ready for pickup shortly before noon, Angelo also helped me to set up the seat position to suit me driving.
While I was there, one of the service attendants also helped me resolve couple of technology issues with paired phone. He was very helpful and courteous.
8/17/2022
I I. VERIFIED CUSTOMER
He was very friendly and professional. I look forward to working with him again when I bring my truck in.
8/17/2022
Dennis C. VERIFIED CUSTOMER
HASSAN IS GREAT TO WORK WITH!!!
8/17/2022
Ronald B. VERIFIED CUSTOMER
Always professional and friendly service
8/17/2022
Joan G. VERIFIED CUSTOMER
Ronnie was clear and helpful on my service. He kept me up to date and answered all of questions. Very professional & informative.