It was quick, easy, and I was on my way with no fuss.
8/1/2018
CYNTHIA L. VERIFIED CUSTOMER
Tony is a great help, he is very polite and he will always give an assurrance that your vehicle will be taken well care of.
7/31/2018
DOUG H. VERIFIED CUSTOMER
Hugh is outstanding at his job
7/31/2018
DAWSON K. VERIFIED CUSTOMER
She was really nice and helpful through my whole experience
7/31/2018
TIM D. VERIFIED CUSTOMER
Was quoted 1950 bill. Got a second opinion from Peoria Chevrolet and they said everything was under warranty. I felt like midway was trying to take advantage of my wife and me, very negative experience.
7/31/2018
Jason L. VERIFIED CUSTOMER
Receive great service from Hugh as always.
7/30/2018
JUSTIN G. VERIFIED CUSTOMER
The time it took for a simple oil change was 3 hours. Also while waiting to pay for my car one of the service advisors was having an outburst at one of who I believe was a service technician or attendants ranting f@$k this...f&@k that and assorted other explicitavies. Very unprofessional in any customer service situation. The most upsetting thing is following leaving your dealership I had a piece of trim from the roof of my car fly off while driving onto the I-17. I have not had anything like this happen since owning this car for a year. I hope that this will be replaced at no cost to me as it must have been caused by something done while the car was being serviced at your dealership. This is most likely the most terrible car service experience I have ever had.
7/30/2018
MARK O. VERIFIED CUSTOMER
I was lied to by Hugo and Dragon talked down to me like I am stupid about my A/C concern. Nobody wanted to listen to me and had to go to Gary Doolittle. He was the only one that listened to me and **** the service drive are the only decent people there. When trying to get the service manager the jerk at the accessories counter was too worried about the catered food that came in. He asked if we needed him and I said no but...and he cut me off and said good and continued caring the catered food to the break room. I will never see Hugo or dragon again in the future because they could not care any less and would rather blow smoke up your wazoo just so they can get you in and out.
7/30/2018
JOSEPH D. VERIFIED CUSTOMER
I have had the pleasure to get Jonathan Ortiz as my service advisor twice since I bought my car and he is truly an exceptional person. He greets you with a friendly smile and handshake. He makes you feel like a VIP customer and makes sure everything will be taken care of. He will go out of his way to give you the best possible service and satisfaction. I can’t say any more but the best for Johnathan Ortiz...He is one in a million!!!!! I hope he is my service advisor for years to come.
7/30/2018
RON C. VERIFIED CUSTOMER
Love the service but love my Murono more! Win win
7/30/2018
Hugo A. VERIFIED CUSTOMER
He explained to me all that I needed to know about my vehicle service.
7/30/2018
Albert S. VERIFIED CUSTOMER
Great service. Thanks!
7/30/2018
DARLENE A. VERIFIED CUSTOMER
I had an appointment at 815 am and left there 3 hours later hell no i was not satisfied inhad to go ask him where my dam car was ...smdh not a happy camper
7/30/2018
GABRIEL G. VERIFIED CUSTOMER
The oil change went quicker than I thought. Checking me out took a lot longer considering the long wait from your previous customer other than that I'm satisfied. The coupon i get from Midway helps a lot. Thank you Daniel
7/30/2018
JESSICA L. VERIFIED CUSTOMER
I had great service I would like to only get appointment with Luis he a great worker
7/30/2018
JAMES N. VERIFIED CUSTOMER
Nick was fantastic! He got everything taken care of from A-Z and was extremely personable.
7/30/2018
XIN G. VERIFIED CUSTOMER
Nice and quick service, great job.
7/30/2018
RONALD I. VERIFIED CUSTOMER
Hector went above and beyond his role. I came in to check the squeeking brakes since I bought the vehicle from Cerritos Nissan. My tire company damaged one of the tire studs earlier that morning during tire rotation. Hector checked my brakes and recommended not to change them yet and for me to go after my tire company which I did. He ended up taking care of the damaged stud upon finishing checking my brake. You never seen this kind of rare service these days! I'd like to personally note Hector exceptional service beyond his duty.