Bob is fantastic and really works with you. He is an excellent representative for your company.
10/22/2018
Mark W. VERIFIED CUSTOMER
Lauren was extremely helpful and took care of all my needs. I appreciate her help very much.
10/22/2018
Susan A. VERIFIED CUSTOMER
RGD did it again, surpassed the expected - what great service, that’s why we continue to go to him!
10/21/2018
Michael F. VERIFIED CUSTOMER
No pressure on trying to sell me services I didn't want while at the same time bringing it to my attention.
10/21/2018
Michael M. VERIFIED CUSTOMER
Excellent service from Josh
10/21/2018
Francisco P. VERIFIED CUSTOMER
Excellent service from Jonathon Ortiz.
10/21/2018
Christa M. VERIFIED CUSTOMER
Tony is THE BEST!! He is the only person I trust with my car!
10/21/2018
Jesse Wayne. VERIFIED CUSTOMER
Excellent service
10/21/2018
William P. VERIFIED CUSTOMER
Thank you
10/21/2018
James V. VERIFIED CUSTOMER
Your customer service will have to get better before I recommend this dealership. I have had many years of experience with Planet Jeep in Flagstaff Arizona and their service and sales staff was excellent. I now look at their service as a benchmark for any dealership to follow. This dealerships customer relations needs some serious help - from receptionists/operators to cashiers. The phone etiquette was not appropriate and what is most bothersome is sitting in service (near cashier) and not looks at you when they walk by. The same employees walked by my wife and myself several times without looking at us and asking if we needed anything. I don't expect for someone to drop what they are doing but there needs to definitely be more customer service training. I have been disappointed about 90% of the time when I have brought my vehicle in. I honestly hope that someone reads this and does something about it. Thank you.
10/21/2018
Yolanda C. VERIFIED CUSTOMER
Kenneth was amazing, I could count on him to fix my car and do it in a timely manner.
10/21/2018
Michaela G. VERIFIED CUSTOMER
Bridget was great in getting my car into the service tech on a last minute appointment request.
10/21/2018
Linda F. VERIFIED CUSTOMER
Tony Fears is a great service advisor!
10/21/2018
Clara M. VERIFIED CUSTOMER
A LUIS is very helpful, professional, and knowledgeable. Am very satisfied with his service.
10/21/2018
Audel M. VERIFIED CUSTOMER
Lauren is always awesome. I always trust her to help me with my car.
10/21/2018
Fred C. VERIFIED CUSTOMER
Hugh is a competent, effective representative of the Midway organization.
10/21/2018
Stephanie S. VERIFIED CUSTOMER
Drew gave excellent customer service! The way he treated me with needing a new battery, to replace one that failed prematurely, helped erase some miserable experiences I’ve had at your dealership in the past. Thank you, Drew.