We were greeted when we arrived at the dealership in a very timely manner. We were very pleased at how quickly the service was done on our car.
10/26/2018
JENNIFER R. VERIFIED CUSTOMER
Drew and his service team are the best.
10/26/2018
OPAL K. VERIFIED CUSTOMER
Excellent rapport with customers
10/26/2018
NICK V. VERIFIED CUSTOMER
Thanks to John i would. Otherwise i would never refer your company.
10/26/2018
Lillian R. VERIFIED CUSTOMER
Great customer service.
10/26/2018
Lisa E. VERIFIED CUSTOMER
Mushed was very helpful in helping me with my car needs. He took extra time to evaluate the body of the car to see if their were any problems. Also they checked to see if the battery was charged. Also, he explained the scope of the recall. Overall the service was great.
10/26/2018
Marci Y. VERIFIED CUSTOMER
Job well done.
10/26/2018
NORMAN S. VERIFIED CUSTOMER
Evan was very thorough and I found him to be a pleasure to work with.
10/26/2018
GISELA C. VERIFIED CUSTOMER
I am satisfied with the service. I didn’t have to wait long
10/26/2018
CARMENLINA M. VERIFIED CUSTOMER
I appreciate Jaime Nava’s help with regards to all needed repairs for my car. I will certainly ask for his help again on other checks and repairs that my car will need in the near future. Thank you very much!
10/26/2018
PAUL C. VERIFIED CUSTOMER
Johhny and the entire team went out of their way to complete my service in a timely manner while keeping me informed every step of the way. A+
10/26/2018
MINERVA R. VERIFIED CUSTOMER
Excellent service!
10/26/2018
Jon L. VERIFIED CUSTOMER
Grapevine Service is the best. I’m always confident when I drop my truck off.
10/26/2018
MARIA L. VERIFIED CUSTOMER
Excelente Job well Done thanks a lat se?or Dereck Parra muy amable y muy profesional muy onesto Gracias por su atención a la Dodge Caraban Bendiciones
10/26/2018
DAVID T. VERIFIED CUSTOMER
Thanks
10/26/2018
JENNIFER C. VERIFIED CUSTOMER
I came into the service dept. to see if they could help me with my gas tank issue on the 2007 JK. It has always had issues but recently it has gotten way worse where I had to let the gas trickle into my tank in order for it to work. I heard there was a lifetime warranty regarding the issue, so, I decided to go to the local dealer and see what they could do for me. I had explained the situation to the service rep, Derrick, as well as a service technician in his office. He said he would check it out under the warranty and let me know what they find. The warranty included changing out the fill tube but according to him, he found a piece of plastic that looked like it came from a water bottle in my tube, therefore causing the tank not to fill correctly (apparently some A-hole put something in my tank). Not only did he acknowledge my issue with concern, but it was fixed AND there was no charge for doing so. I don't have to wait forever at the gas pump anymore...YAY!!! I was very pleasantly surprised with the service I received. Derrick was awesome! I would definitely go back and recommend service from Derrick.
10/26/2018
PAUL C. VERIFIED CUSTOMER
it took almost 2 weeks to diagnose the problem with my Corvette. I had a new battery from AAA and they said it was not good and made me buy another battery. I question whether that was correct. Today I went to pick up the car and the battery was dead. It’s a matter of fact, I would love a credit on the bill I paid for all the inconvenience. This was not a pleasant experience, in fact, it was the worst experience I’ve ever had with the service department. Incidentally, the battery from AAA was six days old. Also, very poor communication from Andrew. Several days I called and he never returned my calls. And finally, on the third day I got to call. PAUL C
10/26/2018
Clyde Elaine. VERIFIED CUSTOMER
Great service and personal
10/26/2018
PATRICIA S. VERIFIED CUSTOMER
Everything was done as promised and with professionalism. Scott was great.