This was my first experience with Lexus in Mission Viejo. I was extremely satisfied with my experience. Isaac was very attentive and followed up on everything he promised. I have already recommended him to my brother, who also has a Lexus. We have owned seven or eight Lexus’ between us, and plan to get another each when our leases are up. Excellent dealership!
11/1/2018
Manuel A. VERIFIED CUSTOMER
The agent Darren was great, he explained the repair and call when my truck was ready
11/1/2018
Patrick T. VERIFIED CUSTOMER
Satisfied..
11/1/2018
Norman S. VERIFIED CUSTOMER
Evan is very efficient and pleasant to work with.
11/1/2018
JENNIFER S. VERIFIED CUSTOMER
Problem fixed. Thank you!
11/1/2018
Eduardo B. VERIFIED CUSTOMER
Ken kept my informed every step of the way
11/1/2018
WILLIAM S. VERIFIED CUSTOMER
Excellent customer service. And I love the fact that u don't have to wait around and can take a Uber home instead of the shuttle.
11/1/2018
Shawn W. VERIFIED CUSTOMER
Daven is always top notch with being timely and professional.
11/1/2018
SHELDON S. VERIFIED CUSTOMER
There is still blue tape on the side of my new front windshield. The wiper fluid wasn’t topped off.
11/1/2018
Ben R. VERIFIED CUSTOMER
Dragan is the best service employee I have had. He gets things done and gives me feedback throughout the visit. He makes sure I have everything I need including anticipating my needs..
11/1/2018
PAUL W. VERIFIED CUSTOMER
The service was excellent
11/1/2018
DARRRICIA F. VERIFIED CUSTOMER
Amazing Service. No complaints only joy and extreme happiness with the service I received. Thank you Tony for all the assistance and advice you provided. I appreciate the professionalism and honesty. He reflects integrity and I trusted the information that he gave me. I could get service done anywhere and pay less, but he is an example of why I choose to spend the extra money and come to your dealership for service. Thank you!!!!
11/1/2018
MARY C. VERIFIED CUSTOMER
No
11/1/2018
Yolanda N. VERIFIED CUSTOMER
Todo muy bien,excelente
11/1/2018
Julie S. VERIFIED CUSTOMER
Attentive service; great!
11/1/2018
ANGEL B. VERIFIED CUSTOMER
Always the best SCL! Price for new tires was unbreakable.
11/1/2018
JAMES G. VERIFIED CUSTOMER
Tony always takes good care of me and my car.
11/1/2018
Richard K. VERIFIED CUSTOMER
Derrick Parra gave us outstanding service. Our last several visits to your dealership were met with courteous, friendly and prompt attention by him. We had warranty work done and Derrick has a “can do attitude” that is important for customer satisfaction. We will recommend him to other customers. Derrick gets a gold star award.
Rich and Pat Klauer
11/1/2018
Michael O. VERIFIED CUSTOMER
Daven was once again extremely helpful. He always makes our experience pleasant and efficient