Thanks to Dave Jacobson for excellent service! He always knows my needs to keep my Lexus in great condition. Love my Lexus.
10/31/2018
ALEJANDRO S. VERIFIED CUSTOMER
Very helpful in setting up my next appointment.
10/31/2018
GARY T. VERIFIED CUSTOMER
Service manager (especially) and service advisor went above and beyond to ensure my wife's car was fixed. Midway has the best service department in the valley.
10/31/2018
Peter M. VERIFIED CUSTOMER
Alex was extremely professional and paid attention to the small details. I told the General Sales Manager at the dealership to make sure he keeps Alex around.
10/31/2018
WENDELL A. VERIFIED CUSTOMER
Aaron is one of the reasons I bought my new truck from Grapevine Ford
10/31/2018
Dan L. VERIFIED CUSTOMER
Jason and the team were great! Friendly, knowledgeable, efficient, and quick.
10/31/2018
David S. VERIFIED CUSTOMER
He was professional, friendly, knowledgeable, and an all around nice guy. Pleasure working with him.
10/31/2018
EMILIO W. VERIFIED CUSTOMER
Isaac it is exceptional at his job... He set it up perfectly so I was not wasting much of my time in got my car fixed in on the road quickly..he got me in and and back to my busy life.when car was ready he timed it great ao awesome turn around..
10/31/2018
GREG A. VERIFIED CUSTOMER
Pete went above and beyond as he always does. He went out of his way to ensure that the service on my truck was done quickly, thoroughly and to my satisfaction. I have never received better service... anywhere. Bravo, five stars!
GREG A
10/31/2018
ANGALISIA F. VERIFIED CUSTOMER
Mohsen was great. He made sure he answered all of my questions and explained them in great detail. Also Made sure I was comfortable and happy. Great employee
10/31/2018
Jeffrey G. VERIFIED CUSTOMER
Excellent communicator, supplied me additional information about an open recall on my vehicle. Made this an excellent experience! She’s a fantastic Ford ambassador.
10/31/2018
WALTER R. VERIFIED CUSTOMER
Had a similar problem that was resolved previously fixed before but because of a "technical issue" wasn't really resolved this time. More like "swept under the rug".
10/31/2018
JAMES M. VERIFIED CUSTOMER
The only good experience I had was with my salesman,Rick Wright. My first contact was an internet contact checking on the availability of the vehicle I wanted and I was treated like I wasn't a serious buyer and I was turned over to Mr Wright. Mr Wright took the time to contact me and answer my questions which prompted me to come to the dealership. After delivery of my new vehicle I was treated like I was bothering everyone, especially in the service dept where I had extra accessories installed and even left my other Dodge for service. The quality of the work is unacceptable in the service dept and both vehicles are still experiencing problems with the work performed. The service advisers do not answer calls and never return calls and messages left for managers are no different. All in all I've been treated so poorly I am hesitant to even bring back the vehicles to correct what is wrong and am considering going back to a different dealer to have the problems corrected. I thank Rick Wright for being sincere and doing his best to create a positive experience for me, but sorry to say all the others have let me down.
10/31/2018
CARLOS U. VERIFIED CUSTOMER
Jaime was very professional, knowledgeable and punctual. He is an exceptional employee. I only have my car service by Jaime Nava and no one else.
10/31/2018
ERIK S. VERIFIED CUSTOMER
Eric Adamson is top rate.
I hope your team pays him well.
10/31/2018
OTTIS S. VERIFIED CUSTOMER
Everything went well
10/31/2018
MAURO C. VERIFIED CUSTOMER
Very good service than you
10/31/2018
JESUS S. VERIFIED CUSTOMER
Dragan is very attentive needs to keep my car properly maintained and operational. He very professional.