Very nice communication. Appreciated his taking the time to explain things. Also, a very nice young man.????
11/2/2018
Joel L. VERIFIED CUSTOMER
Very good job. Jason did an excellent job of taking care of the needs of my truck. Thanks Jadon.
11/2/2018
JENNIFER C. VERIFIED CUSTOMER
Alfredo was great!
11/2/2018
DEBRA N. VERIFIED CUSTOMER
Very pleased with Grapevine Ford service and my experience with Jody as service adviser!
11/2/2018
Harvey M. VERIFIED CUSTOMER
Great service mgr
11/2/2018
JAY G. VERIFIED CUSTOMER
Completely satisfied with Lauren , she is always very helpful and great service
11/2/2018
BOYD Q. VERIFIED CUSTOMER
Service is good, I get my vehicle serviced frequently because of the miles driven, I do not mind taking surveys but not every oil change. If their is any way I could get a survey every other oil change that would be more convenient.
11/2/2018
Georgene F. VERIFIED CUSTOMER
The customer service and overall atmosphere at this dealership is top notch. Nathan could not have been more courteous and helpful as I had left my cell phone at home and needed to make some calls. Customer service makes the difference between recommending a company or not, and I would recommend South County Lexus in a heartbeat. A big thank you to Nathan Sim for getting me in and out so quickly!
11/2/2018
Tom B. VERIFIED CUSTOMER
Good job. I’ll be back.
11/2/2018
Hugh R. VERIFIED CUSTOMER
Thanks
11/2/2018
Adam S. VERIFIED CUSTOMER
N
11/2/2018
Stephen B. VERIFIED CUSTOMER
Lauren is a great service rep. Always happy with her.
11/2/2018
GLENDA D. VERIFIED CUSTOMER
We brought our 2018 Siverado in for an oil change. It took 2 hours and 50 minutes. This is also the first time we have brought a vehicle in for an oil change and did not get it vacuumed out.
11/2/2018
Alfonso R. VERIFIED CUSTOMER
Louis was a great help even thought I spent 4 hours
Waiting for the car
11/1/2018
Beverly L. VERIFIED CUSTOMER
Job well done as far as I can tell.
Loved having my vehicle washed. B
11/1/2018
Maria A. VERIFIED CUSTOMER
Muy satisfecha un servicio excelente el personal muy amable
11/1/2018
JACK H. VERIFIED CUSTOMER
Everything was just fine.
11/1/2018
VALERIA L. VERIFIED CUSTOMER
Get a raip
11/1/2018
Calvin D. VERIFIED CUSTOMER
service was great. this was my first time using a vile service, i was pleased.
11/1/2018
JASON H. VERIFIED CUSTOMER
First of I would like to say that I was not satisfied with ford at all. My car was already mess up with the stupid recall y’all had going on. And when I got my car I couldn’t unlocked the car. Then they tell me it was the battery when I just got my battery check by another company saying it was a good battery. I feel like that someone either left something on the car to mess up the battery. I feel like ford took my money away that I didn’t even have. So I’m very upset with Ford because also if you know somehow that the battery was not working would you check that while you were working on the recall part of my car? I mean i missed 2 hours out of my work shift just to handle this yesterday when all I was wanting to do was get it and go. Just unexceptionable