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Real Reviews from VERIFIED CUSTOMERS
JULIANNA P. VERIFIED CUSTOMER
Hassan was so gracious. He explained the work done and made me feel like a valued customer. I appreciate the quality of service I received!
11/15/2018
Dolores J. VERIFIED CUSTOMER
Daven and his team did a great job. Quick and convenient! Thanks Cliff
11/15/2018
Richard C. VERIFIED CUSTOMER
Evan has always been very helpful and accommodating
11/15/2018
DANIEL C. VERIFIED CUSTOMER
I got an ad via Facebook for a $19.95 oil change, and the service rep did not want to honor it. I was going to be charged $61 for a synthetic oil change, and there was no fine print in the advertisement when I booked the oil change. It took me having to almost re-make a new appointment to get the price that was advertised to me, and upon paying the sales rep was unintentionally condescending.
11/15/2018
JOHN R. VERIFIED CUSTOMER
Great service
11/15/2018
FRANK A. VERIFIED CUSTOMER
They were very busy that day and Alfredo did a great job of getting me back on the road as soon as possible.
11/15/2018
Diana And. VERIFIED CUSTOMER
While I think the charges are high, I always appreciate the attention and friendliness of the service personnel.
11/15/2018
Steve D. VERIFIED CUSTOMER
Bryan did an awesome job of keeping me informed o the progress, overall great customer service!!
11/15/2018
Sheila P. VERIFIED CUSTOMER
I had an appointment and it still took 2 hours to replace windshield Blades and 1 left front running light. The person checking ne in was helpful But it is inconceivable that it should take 2 hours for this. This is not the first time It has taken a long time for a minor repair. Will try not to go their in the future.
11/15/2018
Margarita C. VERIFIED CUSTOMER
Thanks John Marino and crew for fixing my van!!
11/15/2018
JIM P. VERIFIED CUSTOMER
I got a 18 Silverado from you guys I have some concerns on idling it has rough idle when stopped at lights or in park I brought it in at 600 miles and I was told to change fuel or put additives in it after being in your shop for 5 hours this week I brought it in at 8:15 to have the idle looked at and have the door guard molding protection installed properly 5 p.m. I called your shop they said they need it for 2 days I said I need a vehicle they said we got to rent a car they got me a ride to the shop at 6 they had no Rent-A-Car we can find somebody to give you a ride home I said no I need the vehicle I have things I have to do this evening and go to work tomorrow my vehicle was in your shop for 9 hours nobody looked at it nobody did a thing with it it set that's twice I've had it in there and nobody did a thing just parked it you don't need it for 2 days to figure out if it needs to stay longer no one has even plugged it into another computer to read what's going on and I'm thinking another dealership can help me 9 hours and nobody contacted the owner they was going to lock it in the shop and leave me without a vehicle and no contact very bad shop I think you guys need to figure out what you're doing down there that's wrong not once but twice I got ran around the block first time additives to my fuel I only had 600 miles it's done it since day one what mechanic would tell the owner of a new vehicle put additives in your fuel tank that'll fix it we have 600 miles on it he didn't think it was worth I warranty sent to GM I'm not happy at all with you guys I don't know how you have a shop open
11/15/2018
TU N. VERIFIED CUSTOMER
Andrew Jacobson is very nice. Service is very good. Thanks
11/15/2018
Lorna C. VERIFIED CUSTOMER
RGD was extremely helpful and was very sensitive to my urgent need and current situation. He and his team provided excellent service. Thank you.
11/15/2018
Bob C. VERIFIED CUSTOMER
Great service, Thanks!
11/15/2018
James S. VERIFIED CUSTOMER
RGD is very good. Prompt service, kept me updated on status and friendly. Work done appears well done. Thanks to all.
11/15/2018
MELLISSA G. VERIFIED CUSTOMER
Having to deliver a 1 year old vehicle with 20k miles on it to the service department for a warranty issue could have been a much more stressful and difficult process, but Eddie made it seamless. He worked above and beyond to give me the very best customer service and treated my husband and I with the utmost respect and care. He was a pleasure to work with and made sure we were taken care of from the moment we dropped off the vehicle to the moment we picked it up again. Thanks Eddie for the great customer service - you made the process easy and stress free!!
11/15/2018
Celso R. VERIFIED CUSTOMER
Ase muy bien su trabajo y es muy amable
11/15/2018
WILLIAM C. VERIFIED CUSTOMER
The service is excellent
11/15/2018
Roberto E. VERIFIED CUSTOMER
Luis Casanova was the best from customer service to professionalism
11/15/2018
ALMA R. VERIFIED CUSTOMER
Tony Fears Jr. Jr I want you to know how much i appreciate the excellent services you provide on Tuesday when i took my car in for repairs . Your attention to details, great communication skills, and ready smile made the experience even better. I would highly recommend your service to my friends and family. THANK YOU " Martha Luis.
11/15/2018