I called your dealership on Friday night and spoke to Luis. He was extremely helpful and I got an appt following morning. On Saturday morning I pulled in at 7:00am and informed them that Luis had made arrangements with me to bring in vehicle. Luis approached me a short time afterwards and he asked how he could help. He immediately remembered speaking to me the night before. That is “great customer service”!
11/19/2018
CHRIS R. VERIFIED CUSTOMER
Both Drew & Thomas were fantastic!!
11/19/2018
JOEL G. VERIFIED CUSTOMER
The only thing was that I paid for a tire rotation but yet the tire pressure was not even checked. Working for a parts a service department at another dealership is a standard item that is always done. And this visit it was not.
11/19/2018
Erin L. VERIFIED CUSTOMER
Derrick seriously makes every trip in, whether for an oil change, or something bigger a pleasure. He is quick, competent, and takes the time to explain anything that is found beyond what we came in for.
11/19/2018
Matthew B. VERIFIED CUSTOMER
Daven has always been a professional who knows his stuff. His customer service skill set is to be held in the highest regard that others can only hope to achieve. Daven is the reason we get our Lexus serviced here time after time! No hassles and no BS excuses. He is hands down the best and works hard to make a difference not only in customer service but the Lexus reputation as well at South County Lexus.
Thank you,
The Baca Family
11/19/2018
Carmen R. VERIFIED CUSTOMER
Exceptional
11/19/2018
Larry S. VERIFIED CUSTOMER
Good service and follow thru.
11/19/2018
Danny P. VERIFIED CUSTOMER
As always Pete took good care of me.
11/19/2018
Joseph C. VERIFIED CUSTOMER
Service takes too long. there does not seem to be any sense of urgency to get customers serviced and on there way.once you drop off your vehicle, it's impossible to speak with your service rep
11/19/2018
Alexandra P. VERIFIED CUSTOMER
Thanks
11/19/2018
Tim G. VERIFIED CUSTOMER
Very friendly and thorough.
11/19/2018
Richard L. VERIFIED CUSTOMER
I can’t go get my vehicles serviced from someone else as Kevin’s customer service begs me to come back again and again.
11/19/2018
LAUREN M. VERIFIED CUSTOMER
Lauren is the best!
11/19/2018
Terry S. VERIFIED CUSTOMER
Great working with Josh. Glad he was my service advisor and will ask for him the next time.
11/19/2018
Marcia C. VERIFIED CUSTOMER
Tony is professional and delivers great service! I know my service will be completed timely as no correctly when he is the service representative.
11/19/2018
William C. VERIFIED CUSTOMER
Minor damage incurred at dealership was resolved to perfection. Very pleased as always with overall experience. Thank you and keep up your great service.
11/19/2018
KO-MIN L. VERIFIED CUSTOMER
They have done all I need.
11/19/2018
THIM K. VERIFIED CUSTOMER
Excellent sevice from RGD!
11/19/2018
Neil C. VERIFIED CUSTOMER
He did a great job I give it four stars make it five