Tony Fears always does an exceptional job. I trust his judgment and his honesty. I would not have anyone else service my vehicle but Tony Fears. So thank you Tony and Cerritos Nissan for your great service.
12/12/2018
Mary E. VERIFIED CUSTOMER
Scott is a great service advisor.
12/12/2018
Dana P. VERIFIED CUSTOMER
Daven is a gentleman. He was personable, responsive and very knowledgeable. I found interacting with him to be a pleasure. I have always heard from family and friends that Lexus service team members are truly the best, and I fully agree with them after working with Daven.
12/12/2018
RYO T. VERIFIED CUSTOMER
Cool guy with a great personality!
12/12/2018
David R. VERIFIED CUSTOMER
Mike is always great to work with. Great service. I always like to go to Airpark even If they are not the closest dealership to where we are located.
12/12/2018
Janelle W. VERIFIED CUSTOMER
There was a breakdown between a former service manager and Josh because the car had been there so long but when Josh got involved he was good about communication and keeping us informed on what was going on.
12/12/2018
BRETT H. VERIFIED CUSTOMER
Alfredo did a great job
12/12/2018
Lance S. VERIFIED CUSTOMER
I am EXTREMELY disappointed with the Service Department at Grapevine Ford, and am letting everyone know the horrible experience i have had over the past couple of months with you company and to the point of driving a loyal Ford customer away from the Ford brand entirely
12/12/2018
JEROME T. VERIFIED CUSTOMER
George is fantsstic!
12/12/2018
Laura W. VERIFIED CUSTOMER
Always a pleasure to work with everyone on your team. Great service 100% of the time!
12/12/2018
GORDON B. VERIFIED CUSTOMER
Brad did a fantastic job helping me with my service.
12/12/2018
Dale W. VERIFIED CUSTOMER
Andrew was courteous and professional.
I appreciated his help.
D.Woods
12/12/2018
Terry L. VERIFIED CUSTOMER
Very satisfied thank you.
12/12/2018
Katherine P. VERIFIED CUSTOMER
Jason! You rock!!
12/12/2018
SANJAY S. VERIFIED CUSTOMER
The communication was clear and provided on timely manner.
12/12/2018
Regina V. VERIFIED CUSTOMER
Thank You for your Awesome Speedy Service, and the Truck looks Beautiful.
12/12/2018
Scott C. VERIFIED CUSTOMER
Yes but I would rather wait for my oil change and not uber back and forth
12/12/2018
Steve M. VERIFIED CUSTOMER
George was knowledgeable courteous and approachable. I will b bringing my car back to him for future service needs.
12/12/2018
Crystal L. VERIFIED CUSTOMER
I have had my vehicle serviced multiple times at this location. And have always received excellent customer service and a quality job completed. Jon is a pleasure to work with he is very knowledgeable and reliable.
12/12/2018
Cory D. VERIFIED CUSTOMER
We bought a service package that includes free wiper replacement but were charged anyway. We asked to have air filter replaced but see it wasn't done. Were told we need to replace differential fluid, but we changed last year and only needs to be done every 40,000 miles. Asked for quotes on recommended services yet never received them.