I have never been anything less than satisfied with my experience with Ronald Crowe and he has worked with me for a number of years. I have two Lexus RXs which I enjoy very much, I just wish they weren't quite so expensive to maintain, but of course that has nothing to do with Ronnie.
12/12/2018
Evan R. VERIFIED CUSTOMER
What’s the point of appointments if a quoted 1 hour oil change takes nearly 3 hours. You’ve lost my trust and I will likely not return for service or future vehicle. I will in fact refer perspective CDJ buyers to other dealerships that service departments value the time of there client base
O
12/12/2018
Lisa C. VERIFIED CUSTOMER
Eddie was great! I appreciate his professionalism and his willingness to provide outstanding customer service!
12/12/2018
ARNECIA W. VERIFIED CUSTOMER
I drove in without an appointment and was taken care of immediately. Mr. Fears was very professional and I was pleased with the service.
12/12/2018
KRISTEN V. VERIFIED CUSTOMER
Jason was extremely knowledgeable and helpful as well as polite and friendly. Best experience I have had with service here.
12/12/2018
Destiny R. VERIFIED CUSTOMER
Very helpful!
12/12/2018
DAVID L. VERIFIED CUSTOMER
This was my first visit and the service was excellent and Mr Nava was extremely helpful.
12/12/2018
Kelly And. VERIFIED CUSTOMER
Ronnie Crowe was most helpful and professional-kept me informed on progress with my vehicle. Always a pleasure to do business with Lexus Mission Viejo!
12/12/2018
Nedzad C. VERIFIED CUSTOMER
As a former TOYOTA and Lexus executive, ( without employers knowing ) I was impressed by Hassan and his professionalism.
12/12/2018
JACQUELYN W. VERIFIED CUSTOMER
All was great! Thanks
12/12/2018
MELISSA F. VERIFIED CUSTOMER
Very fast and helpful service. Thank you.
12/12/2018
Nancy H. VERIFIED CUSTOMER
Scott is always kind and trustworthy
12/12/2018
PATRICIA B. VERIFIED CUSTOMER
Tim was awesome!!
12/12/2018
RANDALL H. VERIFIED CUSTOMER
As usual, Daven was great in getting the process going and keeping me informed. The supporting staff I dealt with at drop-off and pick-up were also friendly and efficient, making the entire experience pleasant.
12/12/2018
SCOTT F. VERIFIED CUSTOMER
Johnny was excellent, very attentive and on time and cared.
12/12/2018
Luisa E. VERIFIED CUSTOMER
KEEP UP THE GOOD WORK LEXUS! All employees were very nice.
12/12/2018
MICHELLE R. VERIFIED CUSTOMER
Tony was great with me. I was a little stressed when my car was denied payment by my extended warranty. He suggested for me to resubmit. I did. There was a miscommunication that was easily taken care of. He ordered my parts and called me back when they came in and gave me back a fix and newly washed car. Thank you Tony for a cool head with a hot headed lady.
12/12/2018
Kim N. VERIFIED CUSTOMER
Good services
12/12/2018
Kaye L. VERIFIED CUSTOMER
I’ll be happy to respond to the survey.
12/12/2018
Julian G. VERIFIED CUSTOMER
As usual, Mr. Vasquez provided excellent service. I would highly recommend him.