Jon was great and really went out of his way to be helpful
1/5/2019
Rayanna W. VERIFIED CUSTOMER
I was promised my car would be fixed by a certain date and didn’t receive my car. My advisor was gone a few days so he was no help. We couldn’t get a loaner car because my car “wasn’t going to be there long enough” for me to get one. I then got approved to get one and was not old enough. So they told me that they could give me one but did not have one, so why tell me. It was also inconvenient that I didn’t have my car back because I had work to go to.
1/5/2019
Bonnie G. VERIFIED CUSTOMER
Prompt and professional service
1/5/2019
Michael M. VERIFIED CUSTOMER
Kristopher was very helpful in getting my service done in a timely manner
1/5/2019
Asma H. VERIFIED CUSTOMER
Daven is always great to work with
1/5/2019
Therese O. VERIFIED CUSTOMER
George C is an amazingly wonderful person to work with. He is always very attentive and takes time to explain all services and repairs. I highly recommend George C to anyone needing service.
1/5/2019
Betty H. VERIFIED CUSTOMER
Very professional and courteous service. Thank you.
1/5/2019
Richard M. VERIFIED CUSTOMER
Ronnie and everyone that helped me was great as always. I do not know her name but a very nice female employee that was in the parts department was very helpful in trying to touch up silver paint around power windows switches she loaned me silver felt pen and it was a good match easy fix. I returned pen to parts counter without seeing her to thank her.
1/5/2019
LUIS S. VERIFIED CUSTOMER
The experience was outstanding Best service ever
1/5/2019
Leticialuis M. VERIFIED CUSTOMER
Satisfied
1/5/2019
Justin W. VERIFIED CUSTOMER
Without question, the customer service at South County Lexus is far superior to any other dealership. I always have a very positive experience every time I visit. From the moment I arrive to the moment I leave, every team member makes you feel welcomed and appreciated. I have always recommended South County Lexus to others & will continue to do so. Management should be proud of their entire team.
1/5/2019
Michael F. VERIFIED CUSTOMER
He is stellar example of excellent costumer service. Thanks.
1/5/2019
Henry Y. VERIFIED CUSTOMER
Mike was incredibly helpful and detailed with the service and to help understand the on-going issues.
My only complaint is it took 3 hours for a simple oil change on a Thursday afternoon (non-weekend), but maybe they were backed up with cars. I waited in the main lobby for the first 2 hours expecting it to be done in an hour and a half (my estimate given). I would have left and came back if I knew it would take double that time.
1/5/2019
Emmanuel N. VERIFIED CUSTOMER
Because of my busy schedule I’d like to Thank you for taking my car in a short notice.
1/5/2019
Maria C. VERIFIED CUSTOMER
Great quick easy service
1/5/2019
Christine R. VERIFIED CUSTOMER
Hassan is always very helpful. He is an asset to your organization!
1/5/2019
Peggy M. VERIFIED CUSTOMER
Hassan made the entire process completely painless.
1/5/2019
Gustavo H. VERIFIED CUSTOMER
Tony is the best and most important he is honest.
1/5/2019
Alma G. VERIFIED CUSTOMER
Excelente customers services
1/5/2019
Brianne S. VERIFIED CUSTOMER
Service men was nice but not very friendly. Too many appointments seemed to be booked at once. Lack of communication from salesmen. Service took 5 hours. I dont mind that. I message would be of been nice. Took forever to pay for my car. One nice gentleman helped me because my servicemen had too many customers.