Robert has always been the best of the serveci wrighters for me. They are all good.
1/18/2019
JEFFERY A. VERIFIED CUSTOMER
Front passenger seat is loose or defective causing noise when driving over rough roads, driveway entrances, etc. We were told it’s normal and other Jeep wranglers do this. And we’re told it’s both seats. Only problem is that it’s not both seats. They are saying it’s the seat cushion. It’s actually the hardware and you can clearly hear it’s something metal. Very disappointed with their response at service point.
1/18/2019
Jim P. VERIFIED CUSTOMER
Muhsen was very nice and helpful. Good experience.
1/18/2019
BETH A. VERIFIED CUSTOMER
You guys did a great job on my car. Plus going the extra mile in service to my car. And the added benefit of coming to a clean car. Getting more than was asked of you. Hugh is great at his job
1/18/2019
James S. VERIFIED CUSTOMER
good servive
1/18/2019
Joyce Y. VERIFIED CUSTOMER
Bridgett gave excellent customer service. Grapevine Ford is lucky to have her
1/18/2019
Michael M. VERIFIED CUSTOMER
He said it would be about 45 to hour and it was. He found me in the waiting room and advised the car was done.
1/18/2019
STACY C. VERIFIED CUSTOMER
Yes they were fast and efficient with service this time.
1/18/2019
GARRY Q. VERIFIED CUSTOMER
Great communication and friendly.
1/18/2019
Maria S. VERIFIED CUSTOMER
Per my daughter, Marlene, it is an overall excellent service
1/18/2019
Jerilyn C. VERIFIED CUSTOMER
Good listener who took my concerns seriously and made sure he had all the information available for discussion. Very professional.
1/18/2019
Jennifer V. VERIFIED CUSTOMER
Derrek Parra was my service representative for my last service. He was extremely friendly, helpful and had my car ready within the hour. He is extremely personable and professional.
1/18/2019
Linda R. VERIFIED CUSTOMER
I pointed out a missing cabin air filter clip to Eddie he took a picture
I get home lift the hood no clip
1/18/2019
Charles S. VERIFIED CUSTOMER
Excellent customer service, support and communication from Daren. Always a pleasure to work with him on the servicing of my Ford explorer!
1/18/2019
RAYMOND W. VERIFIED CUSTOMER
Micah is very professional and courteous.
1/18/2019
Patrica B. VERIFIED CUSTOMER
Very pleasan. Explained the ooptions well
1/18/2019
MELISSA S. VERIFIED CUSTOMER
Thank you Miguel ****! you were so helpful most DEF will return to him for best customer service.
1/18/2019
Monique Latrice. VERIFIED CUSTOMER
Kenneth has been such a great help for the 2 plus years I’ve been with Cerritos Nissan. He provides exceptional service and is such a great advisor. There’s never been a dull moment whenever he’s present !