Jeff is very straight forward and I appreciate that when bringing my new (used) Silverado in for service!
1/26/2019
TYLER B. VERIFIED CUSTOMER
She was amazing and very kind!
1/26/2019
John R. VERIFIED CUSTOMER
Great service
1/26/2019
TOM H. VERIFIED CUSTOMER
yes, all was good. Alfredo was very helpful, answered all my questions
and did an excellent job
1/26/2019
RICHIE R. VERIFIED CUSTOMER
Jodi was very helpful throughout the process
1/26/2019
ELIZABETH M. VERIFIED CUSTOMER
My only complaint was that you can no longer stream Netflix while you wait which has nothing to do with the quality of the service but a nice amenity when you used to have it.
1/26/2019
Eric K. VERIFIED CUSTOMER
Very satisfied with the service. Everything was handled professionally and I was well taken care of.
1/26/2019
PRESTON T. VERIFIED CUSTOMER
Andrew did a great job today of taking care of my oil change and tire rotation. As usual customer service on the phone is horrible and no one answers and if they do they send A messege to the advisors which they never call you back as usual which is normal from the past 3 interactions with grapevine Ford the last 2 years.
1/26/2019
Larry K. VERIFIED CUSTOMER
George Chaco did a very good job with Mylar service and taking care of a special request. Highly recommend him!
1/26/2019
Dallas A. VERIFIED CUSTOMER
Shes was great, and very outgoing. She knew what she was talking about and was also able to have a good convo
Thank you
1/25/2019
STEVE L. VERIFIED CUSTOMER
quick and efficient
1/25/2019
Thomas T. VERIFIED CUSTOMER
Evan did a great job of getting my car serviced and keeping me updated as the work was being done on my car. This was the first time that I’ve worked with Evan, and I was very pleased with the service that he provided.
1/25/2019
Layne F. VERIFIED CUSTOMER
He’s an excellent advisor for keeping my car properly maintained without excessive or unnecessary expense.
1/25/2019
LORI M. VERIFIED CUSTOMER
Jeremy is great handles everything
1/25/2019
Darrell T. VERIFIED CUSTOMER
Hassan has been great to work with and he is always professional and explains what I need well.
1/25/2019
Craig M. VERIFIED CUSTOMER
The service tech was awesome had a really good experience I think his name was John
1/25/2019
LESLIE JANET. VERIFIED CUSTOMER
Miguel took his time to help my husband and I out regarding our concern with the vehicle. I had made an appointment, but for some reason it didn't show in your system and Miguel was kind to check us in and not turn us away. Still a minor problem to have checked out but he needs to find me a rental car first.
1/25/2019
Marcelino G. VERIFIED CUSTOMER
Eric was very helpful
1/25/2019
Thomas R. VERIFIED CUSTOMER
The car was returned with an emblem missing from the front of the car.
1/25/2019
Kevin S. VERIFIED CUSTOMER
Daven makes the service experience very smooth as always.