Berkshire Hathaway Automotive Group

He said all my flies were checked but now I have a windshield wiper fluid light on that wasnt on before arriving to the dealership.

It was great service. Nice and full of knowledge.

I could not be any more happier with the service received today! I am very particular about the care of my vehicle And Charlie did everything right. He coordinated the repair of my vehicle, kept me informed through messages, and everything was done in a timely manner. Charlie was great, and the nice lady who helped me get the Uber ride set up was wonderful as well. Your service technician did a great job because my car drives great now. You have earned my future business! Thanks for a job well done!

Quality service as usual, thanks Hassan & Lexus

RGD did a great job getting my car properly serviced.

My appointment was for 9am for a service recall that I was going to wait for and I arrived at 8:30am and was checked in by 8:45. Being check in after persons that arrived after me, I was advised it would take approximately 2 hours for the work to be completed. At 11:15 (2 1/2 hours later) having not heard from my service advisor John Marino I went to his office to ask what the status of my vehicle was. Mr. Marino asked my name and telling me that he would tell me the status of my vehicle and he would find me in the waiting room. I went back to the costumer lounge where I waited for 10 min without an update. Going back out to the service area I had to track down John Marino and again he had to asked me my name and told me he was working on finding my vehicle. This time I waited in the service area 10 min to find that my vehicle had not even been started and it would take another 20 min. 30 min later my vehicle was finished. Customers had come into the waiting lounge and had gone while I was still waiting for my car which only took 20 min to repair. I had bought my vehicle at Airport Jeep and had multiple vehicles service there. What good is making an appointment if they are going to put you last in line and forget about you. I will not purchase or have any other vehicle repaired at Airpark again. The service is sub-standard.

Hugh Abbott did a great job taking care of me. CHRIS J

George was excellent.

Josh has always been helpful and professional. He even found a leak from a bolted area on the transmission that was fixed today which was caused from my 60,000 maintenance check the last time I brought it in. He had it taken care of right away, even though I came in for something completely different. Thanks!

Michael is an asset to your firm.

Too long of a wait time, felt very unorganized. No one greeted us for 15 minutes, I almost got off my car to find out if I was getting my car serviced or not.

The best service ever!!!

Friendly service advisor (John Marino) got me in and out quickly with no surprises.

This has been my second time dealing with Jesse, and he’s always so polite and helpful.

Jon is excellent! Very professional, friendly and courteous. I know my car is in good hands.

Once again very well done

Great job Mike!

Great service, kept me informed throughout

Very helpful and honest

Glad we got it fixed