Jorge and the gang did a great job today. Wonderful service!!!
3/5/2019
CLAIR B. VERIFIED CUSTOMER
I used the app to schedule an appointment and the person who was assigned to me was not there. Luckily Pete Rochelle honored my appointment.
3/5/2019
DUSTIN R. VERIFIED CUSTOMER
Chandler was real friendly and was very helpful!
3/5/2019
LEE B. VERIFIED CUSTOMER
Excellent and friendly service on short notice
Thanks LEE B
3/5/2019
NATE M. VERIFIED CUSTOMER
Awesome. Service.
3/5/2019
Charlie W. VERIFIED CUSTOMER
All good
3/5/2019
Cory S. VERIFIED CUSTOMER
Alex was amazing. He handled all the backend work of my problem. He went up and beyond helping me troubleshoot my last minute problem of the window washer fluid not getting to the rear wiper. Wish the actual mechanics had caught that.
3/5/2019
Hazel K. VERIFIED CUSTOMER
He was very comfortable to talk to you answered my questions and was very helpful. Nice young man
3/5/2019
Randall W. VERIFIED CUSTOMER
Chris does a great job!!!
3/5/2019
Sharon P. VERIFIED CUSTOMER
She is wonderful the best person to work with. Very knowledgeable and always helpful.
3/5/2019
Cara S. VERIFIED CUSTOMER
Eddie did a fantastic job
3/5/2019
Steven G. VERIFIED CUSTOMER
Andrew was super nice and up front with everything. I will ask for him the next time I bring my truck in.
3/5/2019
Ruth O. VERIFIED CUSTOMER
Bryan was very attentive and helpful. He made sure he informed me on everything he was doing and made sure I had no more questions. He was very thorough. He also helped tremendously with getting a shuttle and was right on top of communication. Thank you, Bryan, for a job well done!
3/5/2019
DIANNE D. VERIFIED CUSTOMER
Very thorough and polite.
3/5/2019
Brandon Y. VERIFIED CUSTOMER
2/5 stars. The service was average and Eddie did a great job keeping me up to date but the after math of the repairs were in adequate to say the least. I picked my car up and it now has more problems then when I dropped it off. Plus nobody with call me back about the issue even though I’ve left a message. I guess grapevine ford doesn’t care about there warranty customers
3/5/2019
SANDY M. VERIFIED CUSTOMER
Aaron is a blessing to us. It gives us time to discuss a situation with a car and then works to get the job done as reasonably as possible since we are on a fixed income. I have great confidence in him & the mechanics that work on our cars & recommend them to anyone o speak with. Sandy & Bill McDamiel
3/4/2019
Bryan B. VERIFIED CUSTOMER
Thank you Kevin Magee for always taking such wonderful care of us.