Berkshire Hathaway Automotive Group

They sent me home with a lemon car

Lucio actually cares about his clients. You can tell and the way that he greets you, and also he extends to you as if you were coming into his home. He says to you exactly what's going to happen with your vehicle asks if you need a ride back to your business or your home. Lucio then tells you go into the waiting room there's coffee water popcorn if you so desire and you can sit and watch television if you'd like. Or there's a room if you need some privacy for calls or to do some business on your computer. I have been a GM man for 40 years, Oldsmobiles, Cadillacs, when my kids were growing up, then moved on to the Tahoe's, Denali's, Silverado's and the Trail Blazer's. We now are driving a Trax for Mrs Lombard and my Trail Blazer. Maybe it's a family thing, my dad and his dad, my grandpa were both GM men and now I'm the grandpa. Looks like I've come full circle. It's almost time for me to start coaching my granddaughter in T-ball. Hmm, I might have to put the Trail Blazer back on the circuit in a couple of years when she starts travel ball like her mother, our daughter did. All those years playing travel ball for our daughter paid off, she played softball on a schlorship at the University of Texas. I'm beginning to sound like a commercial for General Motors...

Karl was great

I was very impressed with Ed and his team they truly kept me informed and I was impressed. Thank You. Midway for honest people

Josh has great customer service

I’ve had the Zac Tech paint protection done before and the car looked great. However this time I dropped off car Friday so they could work on it Saturday morning, I got a call (8:54am) it was already done, seemed kinda fast as in the past when I had that done it seems like it took a little longer. When I got there and looked at the car it didn’t look as good as it had after previous times, there was still spots on car like it just got wiped down after a car wash... Not pleased one bit with how the job was done...

I am very concerned about my ragtop. The company has torn it by rubbing too hard to get it out. Jon, this far has handled it quite well saying he needs to wait on his manager for the next move here. My wife and I were both there witnessing he agreed that it was damaged. We are expecting our money back for the cleaning of the ragtop and it fixed.

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Pleasant experience with Mr. Lugo

Carl was awesome!

Eric was very helpful and answered all of my questions.

Very good service. Thank you Cerritos Nissan.

Jessie was excellent he kept me informed the entire time. He is a delight to work with. He made my experience less stressful. You have a valuable service representative working for your company. Thank you again for your excellent service

Good job

Friendly service and felt comfortable with service advisor.

Thank you very much Victor for helping me get my battery replaced also I want to thank Robert the sales manager for your support and for your care. You guys have made my experience very good thus far thank you very much.

Brian was not only courteous but he didn't rush the process despite it being super busy. He was great and friendly and listen to my needs. Thank you Brian Guillen keep up the good work.

Thank you for everything Tony ????

Sheilah was great!!

The car was not washed as we were told it would be.