Sheila is very professional and personable she made my visit awesome and I would recommend anybody to come to your facility for service
4/14/2019
TERRY YOLANDA. VERIFIED CUSTOMER
Job well done thanks you.
4/14/2019
Fabiola G. VERIFIED CUSTOMER
Brad was amazing great customer service !
4/14/2019
Robert N. VERIFIED CUSTOMER
For a job that was supposed to take an hour, I waited 3 hours! Very disappointed in your service department
4/14/2019
MARISSA H. VERIFIED CUSTOMER
Sheilah was awesome! Very welcoming, friendly and helpful. Made sure everything went smoothly.
4/14/2019
Scott K. VERIFIED CUSTOMER
Usually the service is very thorough, but unfortunately today whomever rotated the tires did not check the air pressure in them. My tire light came on about 10 minutes after I picked up my car. Luckily there was a Discount Tire location nearby and they adjusted the pressure in all 4 tires for me. Also, for some unknown reason, my car was elevated like it would be in 4WD rock climbing mode instead of park height.
4/14/2019
Danny G. VERIFIED CUSTOMER
Good job thanks!!!
4/14/2019
Christopher V. VERIFIED CUSTOMER
Hugo is a good guy. He gets all work completed and he’s on top of everything great guy Good job.
4/14/2019
Demarcus L. VERIFIED CUSTOMER
Grapevine Ford, Pete Roshell along with entire Service Department has continued to deliver great customer service and satisfaction.
4/14/2019
Reana G. VERIFIED CUSTOMER
Brian was especially courteous and friendly. Did not feel rushed or neglected as at other dealership service departments.
4/14/2019
Sullivan S. VERIFIED CUSTOMER
OK I will be looking for the survey
4/14/2019
Yolanda O. VERIFIED CUSTOMER
He was attentive and personable. He answered all my questions and was always ready to help in anything I needed.
4/14/2019
Lucia A. VERIFIED CUSTOMER
Excelent and friendly service. Very attentive to every question
4/14/2019
Debbie I. VERIFIED CUSTOMER
Brian was very professional and had alot of patience with me asking questions and he responed with no hesitation and with a smile. Brian always very courteous.
4/14/2019
Jenny H. VERIFIED CUSTOMER
George and Shawn were extremely helpful
4/14/2019
HAMOUDEH A. VERIFIED CUSTOMER
Chris Is very knowledgeable and very helpful . I appreciate his professionalism and the prompt follow ups.
4/14/2019
Fredita A. VERIFIED CUSTOMER
Satisfied
4/14/2019
LOURIE M. VERIFIED CUSTOMER
Tony did a great job & was very polite.
Thank you for letting me know you were not going to be available.
4/14/2019
David W. VERIFIED CUSTOMER
Amazing service, very prompt and professional. Presents himself while and he is handsome
4/14/2019
Michael M. VERIFIED CUSTOMER
Your team performed a great service for my vehicle. I appreciate it very much.
Thank you.