Aaron was great. Very helpful and thorough. Wish I’d gotten a car wash.
4/18/2019
James L. VERIFIED CUSTOMER
I’d spent almost $3500 on repairs and within 100 miles either a plugg wire or plug failed. This was last Friday night a little before six. Debbie said earliest to get to it is Tuesday am, I was there, met with Debbie about what the 2013 Suburban was doing, she said she’d let me know when it was done and arranged for me to pick it up after hours. She also told me the parts and labor would be covered. She was true to her word. Am I satisfied? Yes
4/18/2019
Sharon G. VERIFIED CUSTOMER
Eddie was very good I did not have a problem with him at all. The issue was that the service was not completely done. Car was returned to me with dirt on the front bumper and no coating was applied
4/18/2019
Dennis Y. VERIFIED CUSTOMER
Great service
4/18/2019
Ruth M. VERIFIED CUSTOMER
Thank you very much for the vehicle service, prompt responses. I am very grateful to ford grape vine and want to recommend Josh and Laura for making sure all my vehicle services were attended to expeditiously
4/18/2019
Deana P. VERIFIED CUSTOMER
Great, fast service! Thank you!
4/18/2019
Kelly C. VERIFIED CUSTOMER
Thanks Jody for the great service! You are awesome!
4/18/2019
Scott H. VERIFIED CUSTOMER
Andrew was very informative and consistent with updating me on the progress of the service on my truck. Never felt any bit of pressure or had the feeling of anyone “selling” me anything. He was genuinely interested in helping with the problems. Would recommend anytime.
4/18/2019
Danny M. VERIFIED CUSTOMER
Aaron McBride always represents Grapevine Ford very well. He stayed in close contact with me on what repairs were needed with both calls and text messages. He returned calls quickly and with good information. Most importantly he listened to what I had to say and did his best to accommodate. Thank you Aaron
Danny M
4/18/2019
Norma S. VERIFIED CUSTOMER
Efficient and professional.
4/18/2019
Charlotte H. VERIFIED CUSTOMER
I haven’t returned to this location in 15 years, the service was always terrible. I gave it a try recently. Jason helped me... I have a whole new confidence in your service Dept. Jason was wonderful, he communicated with me and very very timely and estimated costs were what I paid, I do not have to come back for re work like I did each time at superstition Springs. I will be back to your efficient service department and hopefully Jason stays until retirement!! Thank you Jason. You are a gem.
4/17/2019
JASON M. VERIFIED CUSTOMER
Aaron was awesome. He took care of me and my truck. He was on top of things and did a great job.
4/17/2019
Dante T. VERIFIED CUSTOMER
Great service
4/17/2019
Kathie H. VERIFIED CUSTOMER
Love working with Bob. He is a great person.
4/17/2019
Brett S. VERIFIED CUSTOMER
Thank you. Very professional and courteous. Very pleased with Mr. Gomez and the service I recieved
4/17/2019
Eric S. VERIFIED CUSTOMER
Pete is always good to work with. He takes good care of me always. I appreciate him.
4/17/2019
Matt S. VERIFIED CUSTOMER
Friendly and great service.
4/17/2019
Mark L. VERIFIED CUSTOMER
Pete was very friendly and helpful.
4/17/2019
Ruth J. VERIFIED CUSTOMER
Jesse Monsisvais does a fantastic job. That's why I keep coming back to Midway
4/17/2019
Ramon N. VERIFIED CUSTOMER
Victor told me he would let me know if the time would go more than the hour and ten minutes promised. He never did. I got hungry after 2 hours waiting. I went to asked because of my i was getting anxiuos part of the long waiting and part because nobody was informing me about the situation. I think there was a lack of communication here. Thanks