Ken is very professional in helping and answering all questions he is exceptional tech he deserves a raise
5/10/2019
Darsit B. VERIFIED CUSTOMER
Car was dirty upon pickup. Mud was on drivers side door panel and the inside of the vehicle. Mud was not there upon drop off that morning. Car wash at dealership is pointless. Doesn’t really wash anything. Just throws water on your vehicle. I really wish dealership would vacuum the car as well. Takes 1-2 minutes and costs almost nothing.
5/10/2019
Douglas S. VERIFIED CUSTOMER
Pete was awesome! Got me in and out on schedule. The experience was a good one.
5/10/2019
Timothy S. VERIFIED CUSTOMER
Thanks Andrew! Your kindness was very much appreciated!
5/10/2019
Mega M. VERIFIED CUSTOMER
Pete is really professional
5/10/2019
Sandra S. VERIFIED CUSTOMER
Great service and team
5/10/2019
Brian B. VERIFIED CUSTOMER
Time to resolution took 2+ weeks but Andrew was excellent in his attitude, communication & support.
5/10/2019
Pamela M. VERIFIED CUSTOMER
Great job, thanks!
5/10/2019
James M. VERIFIED CUSTOMER
Another great job. Thanks!!
5/10/2019
Leslie K. VERIFIED CUSTOMER
Everything went smooth and very satisfied.
5/10/2019
Kathy R. VERIFIED CUSTOMER
He explained everything they were going to do so that I would understand and I was happy with the service
5/10/2019
Tami P. VERIFIED CUSTOMER
Pete is awesome! So nice and very helpful. He is genuinely concerned about my satisfaction with Grapevine Ford and always goes out of his way for a customer.
5/10/2019
Margaret A. VERIFIED CUSTOMER
Everyone who assisted me were very helpful and pleasant. Chandler was very conscientious in keeping me informed on what was going on with my vehicle. Also the individuals who drive the courtesy van were pleasant. Thanks
5/10/2019
Theresa P. VERIFIED CUSTOMER
Excellent service department. Pete Roshell very helpful and knowledgeable
5/10/2019
David C. VERIFIED CUSTOMER
Alfredo did a great job and I was totally happy with the service.
5/10/2019
RICHARD H. VERIFIED CUSTOMER
Brad cares about his customers. He listens and then knows exactly how to proceed. And he does all of this with a smile. Brad is keeper!
5/9/2019
EMILY P. VERIFIED CUSTOMER
The repairs were completed more quickly than anticipated. Also they identified recall repairwork and completed that!
5/9/2019
Glenn H. VERIFIED CUSTOMER
Always great service
5/9/2019
Deann G. VERIFIED CUSTOMER
John Kinney, goes above and beyond in customer service. I enjoy my experience each time I go in.
5/9/2019
RONALD H. VERIFIED CUSTOMER
Honest and caring. Traits hard to come by now days. Jessie is a good guy and probably part of a good team. Which usually is a sign of excellent management and a "caring" attitude.
Thank You