Pete is always great. He hunts me down at the dealership when my service is complete and walks me through the process start to finish. He is always conscious of my time. Great customer service.
5/11/2019
Paul B. VERIFIED CUSTOMER
Great service !!
5/11/2019
Shawn C. VERIFIED CUSTOMER
Jason and Pete are excellent in service. Jason checked me in and got things going. Pete got me finished up and checked out. Enjoy talking with both every time I’m in there. Keep those two around!
5/11/2019
Christopher T. VERIFIED CUSTOMER
Very knowledgeable, great job explaining the service and what I was needing.
5/11/2019
Julie C. VERIFIED CUSTOMER
We were told it would be 45 minutes to an hour for the service and after an hour and 45 minutes we asked about it and they’re like oh yeah it must’ve just got finished. No one followed through timely
5/11/2019
Michael G. VERIFIED CUSTOMER
Andrew provided excellent service and appreciate his updates on progress of completion to my requested maintenance. Thank you Andrew and Grapevine Ford!
5/11/2019
Ashley M. VERIFIED CUSTOMER
Very nice and kind
5/11/2019
Bryan L. VERIFIED CUSTOMER
Very good and quick service. Thank you
5/11/2019
Robert G. VERIFIED CUSTOMER
Andrew did a nice job of communicating status and ensured my vehicle was completed timely.
5/11/2019
Kyle M. VERIFIED CUSTOMER
Eddie did a great job!
5/11/2019
Chris K. VERIFIED CUSTOMER
The hood was not completely latched and was bouncing up as I drove away. My service advisor was great, though.
5/11/2019
Michael V. VERIFIED CUSTOMER
Pete was great!
5/11/2019
Karma H. VERIFIED CUSTOMER
Always a great job.
5/11/2019
Joyce H. VERIFIED CUSTOMER
Robert was very courteous and professional!
5/11/2019
Michael S. VERIFIED CUSTOMER
Appreciated Bob's assistance today. Always great to feel appreciated as a customer and part of the Grapevine Ford family
5/11/2019
Bonnie V. VERIFIED CUSTOMER
I thought Ron the new service manager was awesome have he keeps everybody on time..
5/10/2019
Ron I. VERIFIED CUSTOMER
Will stay a regular customer.Good interaction with Carl from
5/10/2019
Stephen F. VERIFIED CUSTOMER
I appreciate the professionalism of Mr.Zacarias. All work was accomplished in a professional manner. I am looking forward to my next experience with him and the Ford team.