The service I received was exactly as Sheilah M Keilman described it would be. She was a professional and friendly.
regards,
Russ Curran
5/11/2019
DOYLE R. VERIFIED CUSTOMER
Received daily updates from Laura. That was much appreciated.
5/11/2019
Minerva C. VERIFIED CUSTOMER
Efficient and courteous.
5/11/2019
Mike K. VERIFIED CUSTOMER
Charlie was great to work with
5/11/2019
Janet H. VERIFIED CUSTOMER
Good and prompt service by Eric. He kept me abreast of the work being done and the expected time that the work would be completed. That made me satisfied that I wouldn’t be late for work. That was important to me.
My car is running smoothly so this whole experience was exceptional. Eric gave exceptional and knowledgeable service. Thank you.
5/11/2019
Beverly L. VERIFIED CUSTOMER
It sucked! Waited a hour and a half to run a 10 min diagnostics tool, then charged $139.00 to be told it was the transmission and it would cost around $6.000.00. Took too another place and told it was the Air flow Not the Transmission! You people are a bunch of crooks!! Asked Victor if he could take something off the 139.00 fee and was abruptly told NO! Bad Customer Service and will Review you according on Review sites such as Yelp!
5/11/2019
Brent W. VERIFIED CUSTOMER
Bryan was quick and responsive, and helped me navigate the warranty claim process for the part that had failed. Additionally, German Morales was the tech who inspected and fixed the car—he got it taken care of the SAME DAY I brought it in! So fast, totally fixed, saved me money, and got me back on the road.
5/11/2019
NATHAN G. VERIFIED CUSTOMER
Andrew, Nick, and their team did an excellent job! They were both professional, respectful, and happy. I was very impressed with my entire experience. I felt my vehicle was properly diagnosed and repaired. I felt I was charged fairly. I was very grateful and pleased with the Uber partnership—that alone was wonderful customer service. I will definitely be returning when needed. Thank you!!
5/11/2019
James G. VERIFIED CUSTOMER
Always the best
5/11/2019
Roy B. VERIFIED CUSTOMER
Congenial, professional individual
5/11/2019
Rachel N. VERIFIED CUSTOMER
To add to my previous comment, after driving away I noticed there was a continuous rattling in the front of my car once I was stopped or slowed to a stop. I didn’t hear anything before dropping my car off.
I’m highly disappointed with the service I received aside from Mike who did his best to wash my car. The service was poor on all other levels and it’s irritating to see service men who can assist a customer but choose to stand around talking. I’m outright disgusted and displeased because when I was offered the chance to take my car elsewhere I chose to give Cerritos Nissan the benefit of the doubt that I would have a better experience.
5/11/2019
COLLEEN A. VERIFIED CUSTOMER
We were very happy to know the issue with the door on the truck was resolved. Great service writers and mechanics. Thank you Midway Chevrolet!!!
5/11/2019
Thomas I. VERIFIED CUSTOMER
B forgot to use the cupon that I gave her when I arrived. When I reminded her she was abut with me. After thinking about the experience and her non friendly attidude I decided to file a complaint with management. Please consider this my complaint.
5/11/2019
Daniel D. VERIFIED CUSTOMER
Aaron did an excellent job helping me diagnose the issue and putting me in a rental, setting me on my way.