Service was great and was done in a timely manner!
5/22/2019
Clarence C. VERIFIED CUSTOMER
Pete is very knowledgeable and customer driven.
5/22/2019
Emily L. VERIFIED CUSTOMER
Thank you for everything, my car was up with you guys for 62 days and I was given a rental and just taken very good care of. Chandler did a great job helping me get everything situated and handled. Thank you again so much for everything!
5/22/2019
PATTY H. VERIFIED CUSTOMER
Service, as always, is excellant at Airpark!
5/22/2019
Leann H. VERIFIED CUSTOMER
I had to wait longer than 2 hours for an oil change even though I had an appointment. That was very discouraging
5/22/2019
Tommy H. VERIFIED CUSTOMER
Good visit with warranty work. Bridget did great.
5/22/2019
Kathy T. VERIFIED CUSTOMER
I arrived 15 min early for the scheduled "Express" oil change for my van. Two of the 3 garage doors said "open," so I drove inside 1 and was instructed to drive all the way to the end of the lane, since there were no other vehicles in it. There was only 1 vehicle already in the 2nd lane, and work was being done on vehicles in the 3rd lane. The service dept was not very busy. However, more than an hour after my arrival, I went inside the garage to check on the status if my vehicle, which was no longer in sight. A few min later, a man was called over to take my payment & go over inspection details. When I mentioned that my "Express" oil change had taken more than an hour, he apologized and said my van had been ready for "only a few minutes." Definitely not "Express" service. Also not good customer service to not even update a customer in more than an hour, and not good for the customer to have to inquire about their vehicle's status after a long wait, only to find that the service was complete, but no one had bothered to follow up in a timely manner.
5/22/2019
Brian M. VERIFIED CUSTOMER
Pete was great
5/22/2019
Ricky N. VERIFIED CUSTOMER
Great job
5/22/2019
SCOTT K. VERIFIED CUSTOMER
Mrs Peavey was incredible to work with. She provided great communication and great service! She is definitely part of the reason I will continue to use reliable for any service to my vehicle!
5/22/2019
Robert F. VERIFIED CUSTOMER
Awesome job. Great customer service!
5/22/2019
Jeff B. VERIFIED CUSTOMER
Thanks for the great service and update phone calls
5/22/2019
Steve B. VERIFIED CUSTOMER
Got done what I expected in a reasonable amount of time and at a reasonable cost. That is certainly not always the case with Grapevine Ford or any other car repair services I use. Thank you.
5/21/2019
BREYAN S. VERIFIED CUSTOMER
I’m always pleased with the outstanding customer service I receive at Fiat and I would never take my car anywhere else for service.
5/21/2019
Roscoe F. VERIFIED CUSTOMER
Excellent service was provided by Josh.
Thanks
5/21/2019
GUILLE G. VERIFIED CUSTOMER
I had an appoinment an still waited an hour and a half. It only needed an oil change and tire rotation, it shouldn't take that long. I have notice an oil puddle in my garage under my car that was not there before I took IT in for service. I think its leaking oil from the oil filter. Very bad service in my opinión. Will not be comino back.
5/21/2019
Will W. VERIFIED CUSTOMER
Josh does a great job and can only sing praises of him.
5/21/2019
Manuel F. VERIFIED CUSTOMER
Jaime Nava always deliver exceptional service.
5/21/2019
Mauro C. VERIFIED CUSTOMER
Very good service thank yiu
5/21/2019
Teresa G. VERIFIED CUSTOMER
Excellent service, I felt very welcomed, taken care of, and appreciated! Thank you Jeorge and Airpark! Best service ever!