Got all sorts of automated messages, and a request to complete this survey to tell you how your service was, but no word on if/when car is ready for pick up.
7/8/2019
Chere B. VERIFIED CUSTOMER
This was my first visit to Midway Chevrolet dealership and I was completely satisfied.
7/8/2019
Jeremy H. VERIFIED CUSTOMER
It took a little longer cost quite a bit more than what I thought. but I have to say it's running great now and Chandler didn't amazing job letting me know what was going on the whole time. I wouldn't be surprised if some other company doesn't try to steal him from you.
7/8/2019
Ami D. VERIFIED CUSTOMER
Alfredo provided us great customer service. He answered all our questions and communicated back to us in a timely manner. We appreciated his wonderful customer service!
7/8/2019
Andrew B. VERIFIED CUSTOMER
Assigned to a service rep B Beretta. She was busy and ignored me for 9 minutes until another rep stopped to ask me and another customer who was also waiting for her if we were being helped. Only then did she acknowledge us and say it would be a while. So after a 10 minute wait we were finally assisted. Why assign appointments by rep instead of whoever is available at the time of arrival?
7/8/2019
Laura W. VERIFIED CUSTOMER
As always, Jorge is incomparable when it comes to making sure all my issues are resolved. He is without question truly a highlight at your establishment. Always welcoming, available and professional!
7/8/2019
Tristan S. VERIFIED CUSTOMER
My car still has the original squeak in the steering. I have had to spend 2 days there one diagnosing and one replacing a steering shaft and it still squeaks. May be a slight bit quieter but still there. Chandler did a good job dealing with me but the service techs I’m not impressed with. Most likely not returning here for any future repairs.
7/8/2019
Brian V. VERIFIED CUSTOMER
Was very pleased with service
7/8/2019
Jonathon A. VERIFIED CUSTOMER
Beau took good care of us!
7/8/2019
Cathy C. VERIFIED CUSTOMER
I must say I never saw or spoke to Sheila
I traded that truck that was in service, on a new car.
In record time, I picked a new vehicle and sitting down to submit the deal before the oil change was even completed
7/8/2019
Vivian R. VERIFIED CUSTOMER
I didn’t have an appointment but was still able to get my oil changed on Saturday. Beau was friendly, informative, and explained the things that needed to be looked at soon since I had some caution items they found.
7/8/2019
Jeff E. VERIFIED CUSTOMER
Carl Thomas is always very professional and listens to my Concerns. Not many service people care what we have to say nowdays. Carl is one of your best.
7/8/2019
Ryan G. VERIFIED CUSTOMER
Beau is my favorite and he Does an excellent job every single time I come in to take my vehicle to be serviced
7/8/2019
Misty W. VERIFIED CUSTOMER
Hugo was and is always kind. Extremely knowledgeable and got me in and out!
7/8/2019
Michael H. VERIFIED CUSTOMER
Great service, had questions about my hhr and she answered, will be back for diagnostic and reprogramming of my esc on the hhr.
7/8/2019
Barbara H. VERIFIED CUSTOMER
Friendly, professional went over what was done.
7/8/2019
Arthur M. VERIFIED CUSTOMER
Easy and efficiently fast service
7/8/2019
Evelyn T. VERIFIED CUSTOMER
Don’t make me have to come back to have the same recall problem I came in for to begin with, done right the 2nd time. I have no problem with Mia. She was great. Unfortunately Nissan Cerritos auto service was NOT!
7/8/2019
Branddi F. VERIFIED CUSTOMER
The service was exceptional and the advisor was very professional. The environment is very friendly and comfortable for customers waiting to have their vehicle serviced. This is the only dealership that has service my vehicle for the last 4 years. I will continue to allow Cerritos Nissan to service my vehicle. Keep up the good work!