Pete Roshell was great. Stayed on top my truck service til the end. Wonderful service. Thanks so much.
7/13/2019
Vera S. VERIFIED CUSTOMER
As long as Bob Leininger is at Grapevine Ford, you will have our business. He is the Only service advisor Who listens to the customer, makes solid recommendations and provides professional and consistent service.
7/13/2019
Joe M. VERIFIED CUSTOMER
Thankyou for your kindness ...for bringing the car to our home... for the extra touch of having it all sparkling clean .. for your compassion when I was so distressed with what happened...! I appreciate it and thankyou very much !!!
7/12/2019
CECILIA G. VERIFIED CUSTOMER
Awesome customer service!
7/12/2019
Teresa S. VERIFIED CUSTOMER
Knowledgeable assistant who was ver helpful
7/12/2019
TONY S. VERIFIED CUSTOMER
Pete Roshell always takes great care of everything on my rides & he is great with his customers too.
7/12/2019
Kenneth T. VERIFIED CUSTOMER
Mike Doyon always takes good care of me.
7/12/2019
Alex B. VERIFIED CUSTOMER
Vehicle kept overnight for an oil change did not receive new windshield paint chips on hood or not addressed no rental car available
7/12/2019
Greg B. VERIFIED CUSTOMER
Jody McPhail provided us care and service. She kept us well-informed along the journey and was very courteous and friendly. Thanks for the great service!
7/12/2019
Brian W. VERIFIED CUSTOMER
Thank you Pete Roshell for the work done on my truck
7/12/2019
Rodney K. VERIFIED CUSTOMER
Jon was very helpful and patient. We spent quite some time discussing the various options for addressing service issues with my vehicle, and coming up with creative ways to handle them. Most helpful service rep I've dealt with in a long time!
7/12/2019
Paxton E. VERIFIED CUSTOMER
Great service and help from Jon. 10/10
7/12/2019
Sydney H. VERIFIED CUSTOMER
Jason Valadez is a great guy
7/12/2019
CRONIN G. VERIFIED CUSTOMER
Well I pull in the first time and no one greets me I have Togo up to someone’s window and asked to be helped. After a hour I’m still waiting with my daughter I have to walk outside to ask how much longer to only find out my truck has been done for 10 min then they tell me I’m all set I pay and when I get home I look at my paper work and I need stuff done to my truck that I didn’t even know about my engine needs stuff done it’s in the caution area. I was not happy with my service and if possible contacted by a manager to discuss this issues very unhappy.
7/12/2019
Norman M. VERIFIED CUSTOMER
Thanks again.
7/12/2019
Sandy H. VERIFIED CUSTOMER
Fantastic service from Mia! Thanks!
7/12/2019
Maria M. VERIFIED CUSTOMER
The best service ever.thank you
7/12/2019
MELISSA C. VERIFIED CUSTOMER
Chance has helped me before and both times he was friendly, kind, thorough and very knowledgeable. He always does a great job explaining things and keeps me informed on the progress of my vehicle. I will ask for him every time I need service because I know I will be taken care of.
7/12/2019
ALICIA H. VERIFIED CUSTOMER
Friendly and quick service.
7/12/2019
Dennis Y. VERIFIED CUSTOMER
Hugo went out of his way to make sure I had a truck for the day while my truck was getting worked on