Tire pressure warming showed even after the service finished. I’m questioning that the inspection was actually carried out. There was also a mistake when paying expenses. It’s not first time.
10/17/2019
Daniel S. VERIFIED CUSTOMER
Thank you for assistance in getting this resolved quickly!
10/17/2019
Gustavo P. VERIFIED CUSTOMER
Derrick Parra is a 5 Stars Staff!!!!
10/17/2019
Shaun G. VERIFIED CUSTOMER
Great service!
10/17/2019
Nancy H. VERIFIED CUSTOMER
Great job
10/17/2019
John H. VERIFIED CUSTOMER
Service from Scott was awesome! Vehicle was clean on pickup. Little disappointed in price of battery. Overall I was impressed with South County Lexus.
10/17/2019
ANNE Y. VERIFIED CUSTOMER
Jorge Hernandez is courteous, friendly and professional. Explains issues in easy to understand language and stays in touch. Great representative of the dealership.
10/17/2019
ERIC M. VERIFIED CUSTOMER
Josh customer service is excellent. He assisted me in getting home when he was under staff on a Saturday morning. Very detailed informing me what is the process of getting my vehicle fix correctly. He made my experiences positive to come back to Ford Grapevine
Respectfully,
Eric E. Mac Farlane
2005 F-150 Lariat 256,000 miles 5.4 V8
10/17/2019
TIMOTHY O. VERIFIED CUSTOMER
Nice first experience!
10/17/2019
DONALD M. VERIFIED CUSTOMER
This is not an issue with Grapevine Lincoln but with Ford. This is a bad engineering design on the radio. I have read and have talked to a lot of people with Ford vehicles that have had similar problems with the radio. I was not happy shelling out 1300 dollars to fix a radio. Other than this issue this has been a fantastic vehicle.
10/17/2019
Eduardo L. VERIFIED CUSTOMER
Great service always on time Daniel Castillo it’s always helpful
10/17/2019
Elma L. VERIFIED CUSTOMER
I’m very happy with the service he provided he is very nice and efficient.
10/17/2019
Jayantilal G. VERIFIED CUSTOMER
Prompt and courteous se rvice.
10/17/2019
Lori F. VERIFIED CUSTOMER
Professional, courteous service as always.
10/17/2019
HOLLY H. VERIFIED CUSTOMER
Sheilah Keilman, Service Advisor, was great in every way. Thank you.
10/17/2019
Debra B. VERIFIED CUSTOMER
I appreciate Midway very much. Jess has outstanding customer service & very professional. Thank you. ????
10/17/2019
Kyle W. VERIFIED CUSTOMER
Always amazing service at south county Lexus, today was no exception. Isaac was great- helped me with everything, answered my questions and great communication. Same with Ken the technician too. This is our second Lexus, and a big reason why we bought it was the service we’ve received over the years at south county Lexus.
10/17/2019
Yolanda L. VERIFIED CUSTOMER
Everything was so far ok but my front right tire was 22 psi .
10/17/2019
THERESA N. VERIFIED CUSTOMER
Davin is a good listener and tried to help pinpoint the source of the car noises we were hearing. He told me to try to record the sounds the next time I hear them. He’s very attentive, and I always feel like my car is in good hands when I bring it to South County Lexus.
10/17/2019
Patrick O. VERIFIED CUSTOMER
RGT was friendly and very supportive for getting our car serviced at South County Lexus. Thanks RGT!