Excellent employee, polite,very good good communication
10/18/2019
Michelle S. VERIFIED CUSTOMER
Your recall letter is not accurate. It states that the process only takes a few minutes. However, everyone I spoke to said 3 hours. Please change your recall notice. No one likes to be lied to.
10/18/2019
April E. VERIFIED CUSTOMER
Drew, Isaac, Ted, Larry & Gus have been outstanding! That is why I am on my 3rd Lexus purchased at South County Lexus!!!!
10/18/2019
Nader M. VERIFIED CUSTOMER
RGD was my service assistant.. he is very courteous and helpful..
10/18/2019
Alyse P. VERIFIED CUSTOMER
no problems at all with staff. sean, khy, and jose were all awesome.
10/18/2019
Mary M. VERIFIED CUSTOMER
Great customer service
10/18/2019
Jackie B. VERIFIED CUSTOMER
Always great dealing with Grapevine Ford and Pete.
10/18/2019
Michael W. VERIFIED CUSTOMER
Stayed in touch with me the whole two weeks it was there. Sure could have used a loaner car though the rental car eat me up financially
10/18/2019
Robert M. VERIFIED CUSTOMER
Josh always takes good care of me.
Thanks Robert M
10/18/2019
Scott B. VERIFIED CUSTOMER
Great job
10/18/2019
Leonard B. VERIFIED CUSTOMER
Very professional and courteous. Doughnuts and coffee was nice
10/18/2019
Martha S. VERIFIED CUSTOMER
Staff was friendly, was greedy upon entry. Took a little longer than normal but it’s fine because with the customer service like that, it goes to show they are there to make sure you are taken care of. Thanks!
10/18/2019
RICHARD P. VERIFIED CUSTOMER
Pete is always friendly and helpful. He does what he says and is very punctual.
10/18/2019
Sue S. VERIFIED CUSTOMER
Lauren was very responsive and her customer service was above and beyond. She was a pleasure to work with.
10/18/2019
MARY T. VERIFIED CUSTOMER
It seemed to rake an inordinate amount of time to determine if the part that was needed was in stock and the repair could be completed on the day I was in.
10/18/2019
Will T. VERIFIED CUSTOMER
Pete did a great job
10/18/2019
Gary S. VERIFIED CUSTOMER
Hassan was great
10/17/2019
Jianming Y. VERIFIED CUSTOMER
Good job
10/17/2019
Amanda C. VERIFIED CUSTOMER
Very satisfied, Great service. Thank you very much and We will see u again soon.