Jon was excellent communication was clear and timely. I would work with him again all the time.
10/25/2019
Jason K. VERIFIED CUSTOMER
Terrible service. Issues not resolved in a 48 hour period. Nothing fixed that was said to be done. Delayed my days and work. Never will go there again. Crap!!
10/25/2019
Ayrula A. VERIFIED CUSTOMER
Very professional and accommodating
10/25/2019
Zahra I. VERIFIED CUSTOMER
very happy with our experience. Wouldn’t go anywhere else!
10/25/2019
David T. VERIFIED CUSTOMER
Derrick and Airpark did the right thing and took care of my problem. Thank you
10/25/2019
Sheldon S. VERIFIED CUSTOMER
Appreciate the car wash
10/25/2019
Elizabeth B. VERIFIED CUSTOMER
Pick up area was very disorganized. Gave my paperwork to guy at the desk, car was driven up and waiting but guy with paperwork could not be found. Meanwhile other customers came, picked up their card and left. Very disappointing.
10/25/2019
Patrick A. VERIFIED CUSTOMER
Service writer Jorge Lopez went above and beyond. He and the team were able to diagnose and replace my dead mylink radio on short notice.
Communication was great, I was informed on how things were going and what to expect. They even found a problem with my ac system I weren’t aware of and had it repaired.
Good job to the Midway auto team service center, I will be returning for more scheduled maintenance.
10/25/2019
Gregory O. VERIFIED CUSTOMER
Jesse is EXCEPTIONAL! Very professional and does his best satisfied a customer.
10/25/2019
Hoberto S. VERIFIED CUSTOMER
World class service! Thanks Tony for getting me ready for the track!!!
10/25/2019
Roberts F. VERIFIED CUSTOMER
Everything was great
10/25/2019
Russell M. VERIFIED CUSTOMER
I'm very satisfied
10/25/2019
Joe M. VERIFIED CUSTOMER
Aaron was very pleasant
10/25/2019
Jay N. VERIFIED CUSTOMER
I had to bring my truck for a second time to correct a safety recall. The transmission shop was backed up so I had to leave it for a few days. I was informed on the afternoon my truck was ready that Ford would not cover the rental of the Ford truck that I needed to get back and forth to work and that the manager would split the cost with me. The repair was not completed on the first visit. I wasn’t as frustrated with the rental charge as I was with the way I was dumped off to the manager and not even acknowledged by the service writer as I stood in front of him. It was disgraceful and not the first bad experience at this dealership. I will not be returning for any further business. I own three f-150’s and and expedition. Will do business elsewhere.
10/25/2019
Fray M. VERIFIED CUSTOMER
Great service all the time. Thank you so much!
10/25/2019
Wendy J. VERIFIED CUSTOMER
As usual, the service was great at the Grapevine Ford dealership.
10/25/2019
Ginger S. VERIFIED CUSTOMER
Thanks for getting it done
10/25/2019
Charles T. VERIFIED CUSTOMER
She did a great job and I am totally satisfied with my experience.
10/25/2019
Eric G. VERIFIED CUSTOMER
Pete exemplifies the professionalism I have come to expect from your quicklane personnel.