3 hours for oil change with appointment is too long. My time is valuable. If I known it was to take that long I would I done myself at home.
12/8/2019
Joe T. VERIFIED CUSTOMER
Andrew has helped me several times before and is always knowledgeable, courteous, and very helpful. The service is usually on time or better than promised. Great job and I will be back.
12/8/2019
Lisa R. VERIFIED CUSTOMER
Such great personal attention. First with my calling to schedule an oil change with John, and then the personal face-to-face time I received when I arrived. I was never left to stand around looking for help. I think 6 different young men greeted me asking if I needed help, needed water to drink, and of course my service was too notch. I was very choosey where I took my Fiat 500c 1957 Edition 2019 that I bought as my very 1st car EVER. So the fact that I left with a smile on my face was priceless. John even backed Daisy (that's my Fiat's name) out for me when it was time to leave. 10 stars for sure!!! Did I mention personal attention?????? Thanks bunches!!! I felt like I was Queen bee while I was there. Like, you know, I was important or something.
12/8/2019
MICHAEL H. VERIFIED CUSTOMER
Tyler was a professional and I’m completely satisfied. Great job!
12/8/2019
Kenneth W. VERIFIED CUSTOMER
Service as I requested, finished ahead of schedule
12/8/2019
Kim N. VERIFIED CUSTOMER
This was so easy and Aaron was awesome:) I’d come back to this dealership anytime
12/8/2019
Rylee F. VERIFIED CUSTOMER
They left the old break light that they changed inside my trunk and shut my trunk. There is now glass everywhere. Great service, huh?
12/7/2019
Daniel W. VERIFIED CUSTOMER
Jason Valadez always takes great care of me at Airpark Jeep!!
Thanks Jason!
12/7/2019
Walter B. VERIFIED CUSTOMER
Hugh will be the service writer for our cars for a long time. Thanks Hugh.
12/7/2019
Howard B. VERIFIED CUSTOMER
THE BEST
HOWARD
12/7/2019
Sharon W. VERIFIED CUSTOMER
Chance was amazing, and is always so helpful.
12/7/2019
David A. VERIFIED CUSTOMER
Job well done
12/7/2019
Jose R. VERIFIED CUSTOMER
Nice to know I can count on Chevy whenever there is a recall that needs to be fixed.
12/7/2019
Vince F. VERIFIED CUSTOMER
Mike Doyon is a outstanding service rep.
Answer all my questions .
A good employee representing your company.
12/7/2019
Ann R. VERIFIED CUSTOMER
I am not a young woman and have owned a lot of cars. Jon Kenny is the best Service Advisor I have ever had to deal with. It is a pleasure to have him greet me when I arrive.
12/7/2019
Willy C. VERIFIED CUSTOMER
Andrew is the best at what he does, he is very honest about the work to be done on your vehicle.
12/7/2019
Tim L. VERIFIED CUSTOMER
John in service is nice to work with. It was my second experience with him auto dealers need more people like him.
12/7/2019
Alexis B. VERIFIED CUSTOMER
The reason I continually return to The Mission Viejo Lexus for service and the purchase of my cars is mainly because of Drew Jacobsen. Although he does not sell me the cars he’s responsible for my patronage. I trust him with his professionalism, efficiency and honesty. I recommend everyone I know who has a Lexus or is thinking of getting a new car to contact Drew for guidance. That’s how strongly I believe in his work ethics!!!!!
12/7/2019
KARL H. VERIFIED CUSTOMER
Miguel is AWESOME....He cares about and has passion for his clients.