Dropped car for service at 7am. Victor the service writer lost the key fob which was on his desk. Returned to Dealership to point them out. We were not called when the car was done (simple oil change and paint protectant). Called at 5:30.. it was done! Oil change reminder was not reset. Disappointing
1/8/2020
Laird L. VERIFIED CUSTOMER
Excellent customer experience
1/8/2020
Danny C. VERIFIED CUSTOMER
Thank you for the great service.
1/8/2020
Vanessa B. VERIFIED CUSTOMER
Basically been waiting on 1 bolt for over a month now, every time I call for an update I get a different answer on when the bolt was order and when it’s supposed to be here, at this point I feel like no one has an solid answer.
1/8/2020
Billy C. VERIFIED CUSTOMER
The car was taken right away even though I was early for my appointment.It was serviced promptly an thoroughly.John Kelly was friendly and helpfull.I was satisfied with the entire process.
1/8/2020
JENNIFER B. VERIFIED CUSTOMER
It took a week to get my vehicle back, the service at midway is not good. I had to keep calling for updates and was told it would be done several times before it actually was. I will not be using midway again for service after my last 2 experiences.
1/8/2020
Kelly C. VERIFIED CUSTOMER
Always great service
1/8/2020
TAMMY C. VERIFIED CUSTOMER
Jose is the best. Always on top of everything. makes you feel like you are the only customer. keeps you updated on your car.
1/8/2020
Craig A. VERIFIED CUSTOMER
Jody did excellent. She kept me well informed. She was a pleasure to work with.
I just wished the service tech was a little more accurate in his repairs.
1/8/2020
MICHEAL H. VERIFIED CUSTOMER
Please send up a message to Ford to make the keys less expensive.
1/8/2020
TERRY V. VERIFIED CUSTOMER
He was awesome and took care of business,,,very satisfied very professional. Thank you ,, T.Voss
1/8/2020
Tyson T. VERIFIED CUSTOMER
Very thorough professional! Good service department! Thank you!
1/8/2020
Michelle D. VERIFIED CUSTOMER
Miguel go above and beyond to make sure his client's well taken care of and Excellent customer service.
1/8/2020
John N. VERIFIED CUSTOMER
Josh is always very helpful and efficient. I will continue to use this location.
1/8/2020
Kelly M. VERIFIED CUSTOMER
It's always a pleasure to work with Debbie when your vehicle is needing service or having a problem.
1/8/2020
Ruth N. VERIFIED CUSTOMER
Very professional
1/8/2020
Craig W. VERIFIED CUSTOMER
Great service
1/8/2020
Robert B. VERIFIED CUSTOMER
Very pleasant folks to work with!
1/8/2020
Warren R. VERIFIED CUSTOMER
Very efficient process for getting the recall issue on my Lincoln Continental repaired. In addition, the exchange vehicle was the 2020 Lincoln Nautilus which i wanted to see.
It was all good.
Warren R
1/8/2020
YEEKOW L. VERIFIED CUSTOMER
I appreciated Bob keeping me up-to-date with the progress and helping me out with transportation.