My contact is Davon and he is amazing! He is detailed oriented and doesn’t miss anything! He is such a pleasure to work with and I appreciate all his help and advice!
Thanks,
Gail G
2/26/2020
Tracy . VERIFIED CUSTOMER
Unfortunately, Derrick showed no concern or professionalism to me during my recent service visit
2/26/2020
Jerome L. VERIFIED CUSTOMER
The mornung that i was at the servicr entrance, I left a small gold necklace in the car. The necklace was in the cupholder and i moved it in front of the gear shift and put a small paper on top of it. I assumed that the car would be out of service the same day. The vehicle was in the shop for about six days. I picked the vehicle up and returned home. Before I got out the car I looked to see if the necklace was still in the same location that I out it but it was not. I Know that in those six days that the car was in the shop , that it was moved by several Nissan employees. Therefore I can say who took it or blame anyone beside myself for not taking it out the car. Nithing else was missing from the car
2/26/2020
Erik T. VERIFIED CUSTOMER
Kenneth Vasquez is absolutely amazing! He provided the best experience I’ve ever had with Cerritos Nissan. He was very attentive, provide professional insight and customer service! I wold prefer to stop by whenever he’s there just to have the best experience. Thanks Kenneth! Much appreciated!
2/26/2020
Richard O. VERIFIED CUSTOMER
Scott did a great job of handling my service!
2/26/2020
Shon J. VERIFIED CUSTOMER
Carlos was very nice and made this visit run very smoothly and he kept me updated after my brakes were inspected, as asked and he assisted me with SunBit. :)
2/26/2020
Robert W. VERIFIED CUSTOMER
Scott we t above and beyond to help us as we were stressed to find our hy rid battery was dead
2/26/2020
Kathy E. VERIFIED CUSTOMER
The car looks amazing and drives great. The pricey headlights were worth it! Everyone at Cerritos Nissan is friendly and helpful. This car needed a bunch of work. The teacher and mother of 4 kids will be speechless when she receives this gift and this car will serve her a long time. Wow! The detailed cleaning of the car and the ENGINE too!! The car looks new instead of 12 years old. Carlos was just as amazing as the last time I was there. Thank you so much everyone at Cerritos Nissan?? You were part of something much bigger than excellent service, you are part of the gift. God bless you all.
2/26/2020
Delia L. VERIFIED CUSTOMER
Good
2/26/2020
Stephanie Genet. VERIFIED CUSTOMER
Thank you Ronnie for accommodating me!!!
2/26/2020
Christine E. VERIFIED CUSTOMER
Service was fast! Thanks Scott!
2/26/2020
Anita W. VERIFIED CUSTOMER
Victor is always courteous and helpful. He is very informative and I feel that I am getting A1 customer service! Excellent job Victor!
2/26/2020
Francey R. VERIFIED CUSTOMER
I buy Lexus because I love my Dealership!
2/26/2020
Bruce H. VERIFIED CUSTOMER
Finished repairs in a professional and timely manner also provided the necessary accommodations when problems came up. They're also extremely friendly!
2/26/2020
Braden B. VERIFIED CUSTOMER
Great service by Mr. Parra.
2/26/2020
Pamela L. VERIFIED CUSTOMER
Sheilah Keilman is the best service advisor ever! I will be back soon for my 60K service and will ask for her. I am a Ford retiree..but I LOVE MY JEEP.
2/26/2020
Louise M. VERIFIED CUSTOMER
Brenton kept me informed as to what was going on with my car. I was pleased that a 27 point inspection was performed. He also informed me of any upcoming maintenance needed based on the mileage.
2/26/2020
Tonya C. VERIFIED CUSTOMER
Fast friendly service
2/26/2020
John P. VERIFIED CUSTOMER
John Marino did a great job with my recall problem