The service consultants are great, very nice, courteous, willing to help in any way. The problem is the actual work performed at n my truck. Every single time it was touched by a service technician something either installed improperly or damaged.
3/1/2020
Jennifer F. VERIFIED CUSTOMER
My husband and I have been with Lexus for many years now. We only service our vehicles at SC Lexus and we will only work with Evan Frykman. We know we can trust his honesty when it comes to the repairs needed on both vehicles. He always goes above and beyond. He greets us by name and always has a smile on his face. He has exceptional customer service. My husband is not always the easiest to deal with, as he can be very repetitive with his questions etc, However, Evan is extremely patient and always follows up with him throughout the repair process. This gives him the peace of mind he seeks and the very reason we will only contact and work with Evan.
3/1/2020
Omar K. VERIFIED CUSTOMER
Friendly and helpful staff
3/1/2020
GEORGIA L. VERIFIED CUSTOMER
Jon is a skilled service advisor. Always professional and helpful.
3/1/2020
Anton J. VERIFIED CUSTOMER
Jorge - job well done as always!
3/1/2020
John C. VERIFIED CUSTOMER
Bob was great!
3/1/2020
Elisa D. VERIFIED CUSTOMER
Derek is the best service manager I have ever had. I trust him 100% and always know he will take care of my Jeep. He’s the best!!
3/1/2020
Yufeng L. VERIFIED CUSTOMER
very good service. only problem is it takes two hours to repair a nail punched tire, which could be done within half hour by other workshops.
3/1/2020
Marti T. VERIFIED CUSTOMER
I had a great service experience at my last visit thanks to your service advisor, Mike Doyon. Mike listened to and addressed my concerns, and kept me informed along the way.
3/1/2020
Lori L. VERIFIED CUSTOMER
Very satisfied
3/1/2020
Denise R. VERIFIED CUSTOMER
I want to thank to Sheila, that is the best!
She is always helpful, attentive and very kind.
She is a valuable lady at Airpark’s team!
3/1/2020
Travis L. VERIFIED CUSTOMER
Shiela was completely awesome, helpful and very accommodating. We had a last minute appointment we needed and she made it happen and in such a kind sweet manner. Very much appreciated for us busy hockey parents who are always on the go!
3/1/2020
Justin W. VERIFIED CUSTOMER
Service was great George was great.
3/1/2020
Geoffrey M. VERIFIED CUSTOMER
As usual not organized , same old story every time I go
In for a service. Service guys all went to lunch at the same time so myself and others had to wait for them to return , once they did Evan was polite but the vehicle took an extra hour to fix and then another 30 minutes to clean ( which was done poorly ).
3/1/2020
Yvette L. VERIFIED CUSTOMER
It a pleasure to see Victor he’s always very helpful with all my service needs and gets me out always in a timely manner
3/1/2020
Lillian M. VERIFIED CUSTOMER
Thank you for been so helpful and nice to us. We appreciate it.
3/1/2020
Jeri J. VERIFIED CUSTOMER
Service was great, Tony is one of my favorite consultants, he is always professional, informative and always try to accommodate the customer
3/1/2020
Oscar M. VERIFIED CUSTOMER
Very happy with the service provided
3/1/2020
Carol B. VERIFIED CUSTOMER
I'm satisfied, except recall was not met
3/1/2020
Carmen A. VERIFIED CUSTOMER
Tony greeted me with a smile and was very detailed with the maintenance my car needed.