Berkshire Hathaway Automotive Group

Pete AAA+ always

transportation drivers and Sean top notch with communication and very professional!

Jose was great and very informative but I was somehow escalated to the manager on duty by asking to make sure that the issue I brought my vehicle in for was addressed to ensure the safety of my wife and kids because she drives the vehicle that was being worked on. Some guy with a long beard tried to help me square away payment and I simply asked if the issue I had brought the vehicle in for was taken care of and at that point was escalated to the manger because he felt I was “hostile”.The manager pulled me in and had a terrible attitude right off the bat telling me I had to get tires because it was unsafe for my family, when I was literally checking to make sure the issue was addressed and had wanted the tires anyway because Jose did a great job explaining why I would need them.Jose should be the manager up there not some flake of a manager who can’t even handle a simple miscommunication. I cannot express how terrible she was in such a simple situation. She wanted to get argumentative with me without even hearing what was happening. I unfortunately have to bring my other vehicle up for an oil change and I am now dreading it because I don’t wanna have any dealings with her. Because Jose is still there I will continue to come up but if I have another issue I’ll just go back to Youngblood. I’m sure the manager I had to deal with today will read this and it will go no where, but I would suggest getting a competent manger in the building who can handle guest service, I can’t even imagine what would have happened if I had a real issue with the service. To think I bought a vehicle from you guys and get routine service as well and get to get treated like crap for asking generic questions about my service is comical. Piss poor service from the manager.

Great job Tyler

Jodi was great!

Vicky is the only person from jeep service that would keep me as a jeep customer. the rest of the service representatives we’ve worked with have been horrible and haven’t been able to fix the problem. vicky stays in touch with updates and listens to the problems. thank you.

They was very nice and fast

Hugh got me in and did a great job on MyTaho , especially considering the situation going on with the corona virus , thanks Hugh , should give that mama raise ! ????

Appreciate your professionalism and kindness in helping getting what service that needed to be done on our vehicle. And get it back on the road with no worries. Thank you

Nice service team, very friendly and efficient

Jesse was courteous and kept me in the loop about the status of my vehicle. I appreciate the excellent service.

Thanks for the service on my truck

Brian always keeps me informed and wouldn’t wNt anyone else but Brian as my contact for service. Thank you!

Great service and Miguel was nice and informative about my car’s service needs.

Very professional and helpful.

Extremely friendly customer service!!!

Felicia was the greatest!

They did not go over the inspection with me, leaving me with unanswered questions

Awesome service!

Thank you for taking care of the airbag recall.